We are seeking a Senior Functional Business Analyst to support digital banking initiatives.
The role requires more than traditional requirements gathering. The FBA must independently research existing capabilities, investigate business and system constraints, engage the right stakeholders and provide informed advice to the business. The candidate must be comfortable working through ambiguity, managing risks and uncertainties, and steering stakeholders towards clear, feasible and timely outcomes.
Requirements:
- More than 10 years of Functional Business Analyst experience, including digital banking implementation.
- Ability to independently:
- Research existing documentation, processes, systems and organisational knowledge.
- Interview stakeholders and subject-matter experts to uncover existing capabilities and constraints.
- Translate business needs into functional and non-functional requirements.
- Differentiate business needs from stakeholder wants and constructively challenge assumptions.
- Develop user stories, process designs and functional specifications.
- Facilitate alignment across business, design, technology, operations and testing teams.
- Advise stakeholders on solution options, trade-offs, risks and dependencies.
- Manage scope, changes, risks, dependencies and requirements traceability.
- Assess operational impact and support implementation readiness.
- Support SIT and UAT planning, defect triage and requirement clarification.
- Drive decisions and outcomes while working under tight timelines.
- Strong stakeholder management, analytical, communication, facilitation and documentation skills.
- Experience in Agile delivery and regional banking projects is preferred.
Key Domain/ Technical Skills:
Experience in digital banking is mandatory
Experience in one or more of the following domains will be advantageous:
- Wealth, including equity trading, unit trusts, bonds and CPF Investment Schemes.
- Online fraud and fraud monitoring.
- Credit cards and card services.
- Domestic or cross-border payments.
Able to read and speak English and Mandarin to communicate effectively with Mandarin-speaking stakeholders/vendors.