Roles and Responsibilities:
- Coordinate with State/UT Governments and departments for onboarding of approvals and services on NSWS.
- Analyse and map State-level approvals, licences, registrations and NOCs for inclusion in the Know Your Approvals (KYA) framework, including applicability based on business activity, sector, location and other relevant parameters.
- Identify gaps in existing State approval information and coordinate with concerned departments for validation and up-dation of approval details, procedures, timelines and requirements.
- Gather business requirements, map existing workflows, identify process gaps, and prepare functional requirements and process documentation.
- Track State onboarding, KYA mapping, integration milestones, dependencies and issues, ensuring timely resolution with concerned stakeholders.
- Support UAT, validation and rollout of State approvals and related NSWS features in coordination with State departments and technical teams.
- Analyse stakeholder feedback and coordinate with technical teams for resolution of functional and system-related issues.
- Prepare MIS, status reports, presentations, briefing notes and Records of Discussion (RoDs) for senior management and government stakeholders.
- Ability to translate monitoring functional requirements into required reports and dashboards
Educational Qualification:
- B.E / B.Tech in any stream Postgraduate in Engineering, Technology, Management, Public Policy, Computer Applications or related discipline will be an added advantage. Experience Criteria & Desirable Certifications.
- 6–7 years of relevant experience in Business Analysis, e-Governance, Government Consulting, Single Window Systems, EoDB, or large-scale digital transformation projects.
- Experience working with State/UT Government departments and government stakeholders will be highly desirable.
Skills & Competencies Required:
- Strong Business Analysis, requirement gathering, process mapping and stakeholder management skills.
- Understanding of State Government approval processes, regulatory frameworks and Ease of Doing Business (EoDB) initiatives.
- Experience in KYA/approval mapping, UAT, functional testing and coordination with technical teams.
- Working knowledge of MS Excel and data analysis; familiarity with Power BI and APIs/integrations will be an added advantage.
- Strong communication, documentation, analytical and problem-solving skills.