Role: Associate in Technology within the Advisory practice, focusing on designing, developing, and implementing Salesforce solutions, especially Health Cloud features such as care plans, clinical data models, and provider/patient management.
Responsibilities
- Build scalable Salesforce solutions using Apex, Lightning Web Components, Flows, and Triggers, including code reviews, testing, and deployment via CI/CD pipelines.
- Configure Health Cloud data models and develop agent solutions with Agentforce Builder, Flow, and APIs, integrating generative AI and Grounded AI experiences.
- Implement agent testing, monitoring, and guardrails for accuracy, data security, and compliance with healthcare regulations such as HIPAA and HITRUST.
- Integrate Salesforce with external systems (e.g., Epic, MuleSoft, HL7/FHIR APIs) ensuring secure data handling.
- Collaborate with analysts, administrators, and architects to translate requirements into technical solutions, contributing to release management and performance tuning.
- Maintain professionalism, integrity, and respect in all interactions.
Qualifications & Skills
- Minimum one year of Salesforce development experience with Apex, SOQL, LWC, Aura Components, Flows, and Triggers.
- Bachelor’s degree; relevant Salesforce certifications preferred.
- Strong understanding of Salesforce Health Cloud, data models, and healthcare data security regulations.
- Proficiency in Salesforce APIs, version control, CI/CD tools, and external system integration.
- Experience with Agentforce, Prompt Builder, AI concepts, and responsible AI delivery; familiarity with Data Cloud and Service Cloud is a plus.
- Excellent problem-solving, communication, stakeholder management skills, and ability to work in an Agile environment.
- Willingness to travel for client engagements and team collaboration.