Our client, a global consumer brand operating at massive scale, is looking for a Design Consultant to join their Buy Experience team. This is a fast-paced, high-impact role where you'll help transform the end-to-end purchase journey for millions of customers — from discovery and product relations through cart, checkout, and delivery.
About the Role
The Buy Experience team is laser-focused on making the path from discovery to confirmation as frictionless as possible. You'll work across the moments that matter most in that journey: product relations and discovery, cart optimisation, checkout flow, payment experience, fulfilment/delivery promise, and order confirmation. Your designs will directly influence conversion rates, basket composition, profitability, and the overall purchase experience for millions of customers.
The team moves fast. Developers and product owners are highly skilled, strongly opinionated, and deeply invested in the product — you'll need to thrive in that environment.
What You'll Do
- Bring strong design rationale backed by user insights and data
- Move from concept to testable prototype rapidly
- Hold your ground in debates while staying collaborative
- Make quick decisions with incomplete information
- Iterate based on feedback and performance metrics
What We're Looking For
Most Important:
- Fresh energy and perspective — someone who elevates the team with a new point of view, not just checkout-specific depth. Hard skills can be trained; the team already has deep checkout/payment expertise.
- A data-informed, experimentation-driven mindset — comfortable interpreting analytics and user insights, and thinking in terms of A/B testing and iteration.
- Ability to operate in a fast, opinionated product team — taking initiative end-to-end across the journey (not just checkout), and proactively pushing projects forward without waiting to be asked.
Requirements:
- Experience designing e-commerce or transactional experiences at scale
- Proven track record working in agile, fast-paced product teams
- Strong portfolio demonstrating data-informed design decisions
- Experience working alongside opinionated stakeholders and confidently advocating for design decisions
Design Capabilities:
- Strong visual design skills with attention to detail and craft
- Rapid prototyping and iteration
- User research and testing methodologies
- A/B testing and experimentation mindset
- Design systems thinking
- Mobile-first and responsive design
Working Style:
- Confident communicator who can clearly articulate design rationale
- Self-starter who doesn't wait for a perfect brief
- Extraverted, outgoing style that energises collaborators in fast-paced, opinionated discussions
- Comfortable with ambiguity and shifting priorities
- Collaborative mindset paired with strong individual ownership
- Willing to question established conventions rather than defaulting to "how it's always been done"
Technical Environment:
- Modern design tools (Figma)
- Prototyping tools for rapid validation
- Analytics platforms for performance tracking
- Design systems and component libraries
- Cross-functional collaboration with developers, product owners, and researchers
Interested candidates can apply directly or reach out to Arj Global for more details.