- Business Analyst - Field Service & Outage Management
- Melbourne
- Contract - 6 + Months
Our client in Melbourne is looking for Business Analyst - Field Service & Outage Management this is a Contract 6 + Months role. Please email me at [email protected] for more information.
Job description:
Required Skills & Experience
- Strong experience in Business Analysis within Utility, Energy, Electricity, or Field Service industries.
- Understanding of Outage Management Systems (OMS) and utility operations.
- Knowledge of Field Service Management processes:
- Work Order Management
- Scheduling & Dispatch
- Mobile Workforce Management
- Service Operations
Technical Skills
- Experience with OMS, FSM, GIS, SCADA, CIS, EAM, or ERP integrations.
- Familiarity with APIs, data mapping, system integrations, and workflow automation.
- Experience with Power BI, SQL, Azure, Dynamics 365, Salesforce, or similar platforms is advantageous.
- Knowledge of Agile tools such as Azure DevOps or Jira.
Business Analysis Skills
- Requirements elicitation and documentation.
- Process modelling (BPMN, Visio).
- Gap analysis and business process reengineering.
- User story creation and backlog management.
- Stakeholder management and workshop facilitation.
***All candidates must have full work rights in Australia
To apply, please submit your resume ASAP for immediate consideration or email [email protected]