Role : Accommodation/Hotel Manager [Emarati Talent pool]
Location : Ajman-UAE
Salary : AED 30000-35000 all inclusive
Responsibilities :
Managing overall day-to-day operation of the property, accommodations ensuring a high standard of guest service, efficient accommodation & Facility operations, employee performance, and financial results.
The role involves managing front office, housekeeping, guest relations, maintenance coordination, and other operational functions to ensure a safe, comfortable, and positive guest experience.
Key Role:
- Oversee the daily operations of the hotel/accommodation facility.
- Ensure excellent guest service and promptly resolve guest complaints or concerns.
- Manage front office, reservations, housekeeping, and accommodation-related operations.
- Monitor room availability, occupancy, check-ins, check-outs, and room standards.
- Coordinate with housekeeping and maintenance teams to ensure rooms and facilities are clean, safe, and well maintained.
- Recruit, train, supervise, and motivate staff while maintaining high performance standards.
- Prepare staff schedules and ensure adequate staffing levels.
- Monitor operating costs, budgets, revenue, and departmental performance.
- Implement and maintain operational policies, procedures, and service standards.
- Ensure compliance with health, safety, hygiene, licensing, and company requirements.
- Monitor guest feedback and implement improvements to service quality.
- Coordinate with suppliers, contractors, and external service providers when required.
- Work closely with sales and marketing teams to support occupancy and revenue targets.
- Prepare operational reports and provide regular updates to senior management/owners.
- Identify opportunities to improve efficiency, guest satisfaction, and profitability.
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Required Skills & Qualifications
- Must have a Bachelors degree in Hotel Management, Hospitality, Tourism, Business Administration, or a related field.
- Previous experience in hotel, serviced apartment, resort, or accommodation management.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer-service and communication skills in English and arabic.
Email Cvs to [email protected]