Job Title: Senior Veeva CRM Consultant / Technical Lead
Location: USA
Duration: Long-Term Contract
Job Description
We are seeking an experienced Senior Veeva CRM Consultant / Technical Lead with strong expertise in Veeva CRM and Life Sciences/Pharmaceutical commercial applications. The ideal candidate will have hands-on experience delivering Veeva CRM solutions and leading technical and functional initiatives across Commercial, Sales, Marketing, Medical, and IT teams.
Key Responsibilities
- Lead the design, configuration, implementation, and support of Veeva CRM solutions.
- Work extensively with Veeva Align, including Territory Management, Roster Management, Sales Force Alignment, Targeting, Assignment Rules, and Call Planning.
- Support and integrate Veeva platforms such as Veeva Vault, Veeva Network, and OpenData.
- Configure and support Veeva CRM capabilities including Account Management, Call Planning & Scheduling, Approved Email, CLM, Products, and Multichannel Cycle Plans.
- Manage Veeva CRM–Align integrations, field mappings, data synchronization, and sales-force deployment.
- Implement and support Veeva Engage and other digital engagement capabilities.
- Work with master data, Veeva Network, data warehouses, and third-party systems.
- Design and support integrations using APIs and integration platforms; experience with SnapLogic is preferred.
- Manage Veeva releases, enhancements, production support, issue resolution, and application maintenance.
- Gather business requirements and translate them into scalable functional and technical solutions.
- Collaborate with stakeholders across Sales, Marketing, Medical, Legal, Compliance, Data, and IT teams.
- Provide technical leadership, solution design, documentation, and implementation guidance to project teams.
Required Skills & Qualifications
- 8–12+ years of overall IT experience.
- 5+ years of hands-on experience with Veeva CRM.
- Strong experience in the Pharmaceutical or Life Sciences domain, particularly Commercial IT.
- Strong expertise in Veeva CRM and Veeva Align.
- Experience with Veeva Vault, Veeva Network, and OpenData is highly preferred.
- Strong knowledge of Territory Management, Sales Force Alignment, Roster Management, Targeting, Assignment Rules, and Call Planning.
- Experience with Veeva CRM integrations, APIs, master data, and third-party systems.
- Knowledge of Veeva Engage and digital engagement capabilities.
- Understanding of Pharma Commercial and Medical business processes, including Field Sales and MSL organizations.
- Experience with Salesforce technologies, including Administration, Apex, Visualforce, Lightning, SQL, and Data Loader, is preferred.
- Strong understanding of SDLC, solution design, technical documentation, and implementation methodologies.
- Proven ability to lead technical teams and work directly with senior business stakeholders.
Preferred Certifications
- Salesforce Administrator Certification
- Salesforce Platform Developer Certification
- Veeva Align or other relevant Veeva certifications