About the Company
Role: Product manager with marketplace experience.
Location: Irving, TX
Onsite job
About the Role
Lead the end-to-end product lifecycle for third-party delivery integrations, including roadmap creation, execution, testing, and optimization.
Responsibilities
- Conduct deep analysis of operational, customer, and partner data to identify pain points, drive strategy, and measure performance.
- Define KPIs and build performance dashboards to monitor third-party delivery experience across key customer and business metrics (conversion, speed, NPS, cost per order, etc.).
- Collaborate with engineering and external partner teams to implement technical solutions that improve order success rates, reduce cancellations, and increase fulfillment accuracy.
- Identify and implement new growth levers, such as expanded delivery assortment, upsell opportunities, and geo-based promotions.
- Improve product-to-shelf accuracy and reduce customer friction across delivery touchpoints, from ordering to handoff.
- Manage multiple stakeholders including Marketing, Store Operations, Legal, Finance, and Business Development to align on strategy, execution, and reporting.
- Design and run A/B tests to validate hypotheses and iterate on product ideas quickly.
- Continuously evaluate the competitive landscape and third-party delivery ecosystem to inform product strategy.
Qualifications
- Masters or equivalent experience in product management, strategy, or digital delivery.
- Minimum 5–7 years of experience in B2C product management, with strong knowledge of digital marketplaces, e-commerce, or last-mile logistics.
Required Skills
- Analytical and data-driven; able to form insights from large data sets and translate them into action.
- Track record of delivering measurable improvements in digital product performance.
- Experience working with external technology partners and APIs.
- Proven leadership ability to drive cross-functional alignment and stakeholder management.
- Strong communication and presentation skills.
Preferred Skills
- Product management & agile methodologies.
- Customer journey mapping.
- Third-party platform integrations (APIs, data sharing).
- Financial modeling & business case development.
- SQL and/or dashboarding tools for analytics.
- Process optimization & experimentation (A/B testing).
- KPI definition and metric reporting.
- Stakeholder & project management.
Tools Required
- Excel (advanced analytics & modeling).
- PowerPoint (executive-level storytelling).
- Power BI / Tableau (dashboarding and insights).
- Figma / Miro (design and collaboration).
- JIRA / Confluence (agile collaboration).
Pay range and compensation package
[Pay range or salary or compensation]
Equal Opportunity Statement
[Include a statement on commitment to diversity and inclusivity.]