🚀 We’re Hiring: Level 1 IT Support Technician – Poland!
Do you have experience in Level 1 IT support and would you like to join an international project? 💻🌍
At Fervimax, we are looking for a Level 1 IT Support Technician based in Warsaw to provide technical support to users and help resolve day-to-day IT issues within a corporate environment.
📍 Location: Warsaw, Poland
📅 Project duration: 3 months
💼 Contract type: Freelance
What will you do?
✅ Provide Level 1 technical support to end users.
✅ Diagnose and resolve basic hardware and software issues.
✅ Support users with Windows, access, accounts, and device-related incidents.
✅ Install and configure PCs, peripherals, and standard applications when required.
✅ Log, track, and document incidents and service requests.
✅ Escalate more complex technical issues to Level 2 or the appropriate technical teams.
✅ Communicate with internal teams to ensure effective issue resolution.
What are we looking for?
✔ Previous experience in Level 1 / Help Desk / IT Support roles.
✔ Basic knowledge of Windows environments and end-user support.
✔ Ability to troubleshoot common hardware and software issues.
✔ Good communication and problem-solving skills.
✔ Polish language skills at B2 level or above (mandatory).
✔ English skills sufficient for internal communication.
✔ Availability to work on a freelance basis for the duration of the project.
Nice to have
⭐ Experience working in international corporate environments.
⭐ Knowledge of ticketing systems and IT support processes.
⭐ Previous experience providing support to corporate end users.
What do we offer?
✨ 3-month freelance project.
✨ Availability: Immediate / ASAP start
✨ Opportunity to work in an international environment.
✨ Salary between €18,000–€20,000, depending on experience and technical expertise.
📩 Interested?
Send us your CV and join an international IT project, providing Level 1 technical support and working closely with users and IT teams. 🚀💻