About the Role
Our client is seeking a
Senior Business Analyst, Operational Excellence
to drive data-led performance improvement, digitalisation, and process optimisation across their operations.
In this role, you will be responsible for managing operational KPIs and scorecards, analysing performance trends, identifying improvement opportunities, and driving the implementation of digital and automation solutions. You will work closely with operations, IT, customers, and other stakeholders to improve efficiency, productivity, and overall operational performance.
Key Responsibilities
Manage and maintain operational
KPIs and scorecards
.
Monitor performance and identify areas that require improvement.
Analyse data and prepare reports and dashboards for management.
Highlight KPI gaps and work with relevant teams on corrective actions.
Conduct
process mapping and value stream mapping
to identify inefficiencies.
Identify and implement opportunities for
process improvement and automation
.
Develop applications and workflows using tools such as
PowerApps and Power Automate
.
Use
Python, R, Power BI, Tableau, RPA
, or other analytical and automation tools.
Work with IT and customers on system changes, new requirements, and process improvements.
Present findings and recommendations to stakeholders.
Share best practices and support continuous improvement initiatives.
Requirements
Bachelor's Degree in
Logistics, Supply Chain, Data Analytics, Engineering
, or a related field.
At least
2 years of relevant experience
in data analysis, business analysis, process improvement, or operational excellence.
Hands-on experience with
Python, R, Power BI, Tableau, PowerApps, Power Automate
, or RPA tools.
Good knowledge of
Excel, PowerPoint
, and other Microsoft Office tools.
Experience in KPI reporting, dashboards, and data analysis.
Knowledge of
Lean Six Sigma, process mapping, or Value Stream Mapping
is an advantage.
Strong analytical, problem-solving, communication, and presentation skills.
Proactive, detail-oriented, resourceful, and willing to learn.
Able to work well with different stakeholders in a fast-paced environment.
To Apply (via Harold Consultancy)
For a confidential discussion, please submit your detailed CV to Dennis Wee at [email protected].
Harold Consultancy is a dedicated recruitment agency serving Singapore's dynamic job market. We partner with both leading companies and talented individuals to build strong, successful teams across various industries.
Our mission is simple: to understand your career goals and match you with roles where you can thrive and grow. Whether you are taking your first career step or are an experienced professional seeking your next challenge, we provide personalised support throughout your job search.
We believe in a transparent, respectful, and efficient process. Our consultants take the time to listen to your aspirations, prepare you for interviews, and guide you toward opportunities that align with your skills and ambitions.
Let us help you find the role that’s right for you.
Explore current opportunities with us or submit your resume to start a conversation.
Visit:
www.haroldconsultancy.com