Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
LEADS the strategic development, execution, and expansion of GEICO's Third Party Administrator (TPA) business line through new external partnerships, enterprise client acquisition, and market growth initiatives. DIRECTS end-to-end business development activities including partner sourcing, RFP management, contract negotiation, pricing strategy, and operational integration across multiple lines of business. REPORTS to Senior Director, GEICO Insurance Services.
Essential Functions:
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Leads the development, execution, and ongoing refinement of GIS strategic plans, business priorities, and operational roadmaps aligned with enterprise objectives.
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Partners with GIS leadership to identify strategic opportunities, business risks, performance gaps, and operational improvement initiatives that drive measurable business outcomes.
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Translates strategic objectives into actionable plans, governance structures, success metrics, and implementation strategies that support execution and accountability.
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Oversees GIS strategic initiatives and cross-functional programs from concept through implementation, ensuring alignment with organizational priorities and expected business value.
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Establishes and manages portfolio governance processes, including initiative prioritization, milestone tracking, risk management, dependency management, and benefits realization.
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Leads the development and maintenance of executive reporting, scorecards, dashboards, and performance reviews that provide actionable insights to GIS leadership.
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Analyzes operational, financial, customer, client, workforce, and strategic performance data to identify trends, risks, opportunities, and recommendations for improvement.
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Collaborates with business, product, technology, analytics, finance, and operational leaders to drive organizational alignment and successful execution of strategic priorities.
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Facilitates strategic planning sessions, operational reviews, and leadership forums to support decision-making, accountability, and organizational effectiveness.
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Identifies and leads initiatives that improve operational efficiency, service quality, customer and client outcomes, workforce effectiveness, and long-term business growth.
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INTERVIEWS and/or APPROVES job applicants for employment. CONDUCTS and/or REVIEWS associate performance appraisals. INITIATES or APPROVES salary adjustments, performance ratings, and other personnel actions. COUNSELS associates and TAKES disciplinary action or TERMINATES employment as appropriate.
ADHERES to the GEICO Code of Conduct, company policies and operating principles.
MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers.
MEETS the requirements specified below.
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Experience across multiple claims units (ex. Casualty, PD, SIU, PRU, etc.) is a plus as our TPA work streams span across multiple claim functions
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Additionally, experience with small/regional carriers, other TPAs, and/or vendor management is also a plus for this position to as we grow our TPA business
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Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
- Must be able to speak in a clear, empathetic, and professional manner by telephone
- Must be able to communicate effectively verbally and in writing
- Must perform duties at a stationary workstation
- Must be able to handle difficult conversations and stressful situations
- Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
- Must be able to multi-task
- Must be able to learn and apply large amounts of technical and procedural information
- Must be able to work both independently and in a team environment
The GEICO Pledge:
Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
Great Careers: Personalized development programs, mentorship, and certification assistance.
Great Culture: Inclusive and collaborative culture rooted in shared success.
Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.