WHAT YOU WILL DO
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Oversee day-to-day security operations, including internal and external access control, CCTV monitoring, lost and found, and incident response and investigation.
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Serve as the property's lead for Fire Life Safety (FLS), ensuring full compliance with NYC Fire Department (FDNY) codes and regulations, including required certifications, permits, and inspections.
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Maintain and administer the property's Fire Safety and Emergency Action Plan (FSEAP), coordinating regular fire drills, evacuation procedures, and staff training in accordance with NYC Local Law and FDNY requirements.
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Ensure Fire Safety Director, Fire Safety Coordinators, and other required certified personnel are properly designated, trained, and current on FDNY certificate requirements (e.g., F-80, F-58, or successor certifications as applicable).
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Manage relationships with third-party contractors and vendors, including fire alarm monitoring companies, sprinkler and suppression system inspectors, elevator/fire pump technicians, and security systems vendors — overseeing scheduling, scope of work, invoicing, and contract compliance.
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Coordinate and track all required inspections and testing (fire alarm, sprinkler, standpipe, fire extinguishers, emergency lighting, generator/fire pump) to ensure timely completion and accurate recordkeeping for NYC Department of Buildings (DOB) and FDNY compliance.
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Develop and maintain emergency response and crisis management plans covering fire, medical emergencies, severe weather, workplace violence, and other property-specific risks.
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Partner with local authorities and emergency services (FDNY, NYPD, EMS) to maintain effective communication and rapid response capabilities.
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Oversee the selection, placement, and performance of security technologies, including CCTV, access control, and fire/life safety alarm systems.
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Work with all departments to ensure safety practices are followed, including chemical storage and use, slip/trip/fall hazard mitigation, machine guarding, safe manual material handling (ergonomics, lifting technique, task design), contractor safety management, and injury/illness prevention.
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Maintain accurate logs, incident reports, and compliance documentation to support audits by FDNY, DOB, OSHA, and insurance carriers.
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Serve as an active member of the property's safety/risk committee, partnering with cross-functional leaders to:
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Support implementation of the health, safety, and security management system
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Drive engagement, accountability, and continuous improvement in safety culture
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Review incidents, trends, and risk mitigation strategies at the property level
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Collaborate with People & Culture and property leadership on on-property investigations.
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Maintain a strong partnership with Rooms and Guest Experience teams to ensure security and safety protocols support a seamless guest experience.
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Maintain professionalism, confidentiality, and discretion at all times.
WHAT YOU BRING
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Degree or diploma in a relevant discipline, or equivalent experience.
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Minimum of 4–6 years of progressive experience in hotel, commercial, or residential building security/safety management, with direct responsibility for Fire Life Safety compliance.
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Working knowledge of NYC Fire Code, FDNY regulations, and Local Law requirements (e.g., Local Law 26, fire alarm and sprinkler testing rules) and NYC Department of Buildings compliance obligations.
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Hands-on experience managing third-party contractors and vendors, including scope negotiation, scheduling, and quality control.
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Current or ability to obtain required FDNY certifications (e.g., Fire Safety Director, Fire Guard, or equivalent as required for the property's occupancy classification).
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Strong knowledge of incident response, investigative techniques, and emergency/crisis management procedures.
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Strong leadership, organizational, and problem-solving abilities under pressure.
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High integrity and the ability to manage confidential information with discretion.
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Proficiency with MS Office, CCTV and access control systems, and fire alarm panels.
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First aid, CPR, and FDNY-required fire safety training at a minimum.
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Flexibility to respond to events at all hours, including nights, weekends, and holidays as operationally required.
More detail about 9 Orchard part of MML Hospitality