What you’ll be doing
As a Sales Support Executive you’ll be working with one or two account managers, essentially supporting them in the growth of their business with an array of tasks. We are looking for a strong candidate to join our exciting team where you will be trained and encouraged to reach your potential.
- In-depth training programme including induction to Storm as a company, the industry we operate in and the products and services we sell
- Quote management and administration for a portfolio of key customers
- Working in conjunction with the Sales team to ensure all quotes are effectively raised and orders placed
- Working with manufacturers to apply for and negotiate special price discounts for the team and customers
- Handling any queries relating to the fulfilment of customer orders
- Delivering against pre-defined customer service level agreements
- Owning the quote process and feeding back updates at key stages to the account managers
- Responsibility for customer backlog reports; lead times; delivery performance; sales order creation; customer information provision; customer service, relationship building; reporting
- Identifying process improvements that improve business efficiency and profitability
- Interaction and relationship building internally with key supply chain contacts and externally with customers
The skills you’ll need
We are looking for someone with ideally 2 years’ experience within an Account Management focused role or Sales Support role with another reseller.
- Well-presented and confident
- Possesses strong communication skills
- A good understanding of the channel and our market is essential
- Proven track record of working as part of a team in a fast-paced sales environment
- action oriented and full of energy for the things you see as challenging
- Not fearful of acting with a minimum of planning
- Dedicated to meeting the expectations and requirements of internal and external customers
- Gets first-hand customer information and uses it for improvements in products and services
- Establishes and maintains effective relationships with customers and gains their trust and respect
- Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation
- Provides individuals with information so that they can make accurate decisions
What we offer
- Competitive Salary dependant on experience, working Monday – Friday 9am – 5:30pm
- 20 days annual leave plus 10 personal days and an extra half day off on your birthday.
- Employee Wellness programmes
- Enhanced Workplace Pension
- Day off each year to work with a charity of your choice
- Subsidised on-site Kitchen with an incredible chef offering breakfast and lunch every day
Successful applicants will need to undertake a basic Disclosure and Barring Service (DBS) check upon starting your employment with us.
Storm Technologies is an Equal Opportunities Employer, and we are committed to being a welcoming, successful, and compassionate workplace for all employees. The workforce at Storm is diverse and the environment inclusive.
Company Overview
Please visit https://storm.tech/ for more information