closing date: Wednesday 23 September 2026 salary: £44,710 to £46,108 per annum pro rata
We’re on the lookout for a Data Intelligence and Performance Analyst to join the believe housing team for six months on a fixed term basis.
This is an exciting opportunity if you want to make a real difference. ‘We believe in life without barriers. If you aren’t sure you meet 100% of the criteria but think you would be great in this role, don’t let that stop you; we would love to hear from you. We’re interested in your skills, knowledge and experience, as well as your personal values. We’re committed to supporting everyone here at believe housing and being an inclusive organisation.
Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible.
Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager).
Our offices are based in Seaham and Bishop Auckland and although we work flexibly, it is envisaged that this role will require both an offsite and onsite presence as per business need when required.
About the role
To ensure that believe housing’s Property Repairs team is developed as a flagship service that is great, consistent and modern.
To demonstrate a sound knowledge of property repairs data and performance management within a fast paced, dynamic environment.
Responsible for producing accurate and meaningful performance data analysis, collating and maintaining performance information and identifying service improvement opportunities.
The successful candidate will:
- Develop reporting mechanisms to enable accurate analysis of repairs data including utilising the believe housing management systems, asset management system and financial system to ensure that the information is accurate and consistent.
- Critically analyse and interpret large volumes of complex data utilising the Property Systems and make recommendations on actions to Property Repairs Management team.
- Produce detailed performance analysis, demand data and trend information and inform on trends and analysis to allow the Property Repairs Management team to make informed decisions based on accurate information.
- To assist the Property Repairs Services Manager and Property Systems Specialist in the development and implementation of the performance management arrangements within the post-holders area of work, ensuring suppliers and contractor’s adopt believe housing’s framework and develop effective performance reporting, benchmarking, trends and auditing mechanisms across teams, paying particular attention to under-performing areas and developing action plans to improve performance.
- To develop and maintain electrical and gas team reporting tools and data to ensure Property Repairs remain compliant within the legal and statutory duties placed upon them.
- Provide advice and training to colleagues in relation to all performance and data analysis aspects of the service to increase staff knowledge, improve operational performance and enhance service delivery.
For more information, please read the full job description
What’s on offer?
Our people are our greatest asset which is why we value you, encourage you, look after you, and empower you.
As well as a competitive salary of £44,710 to £46,108 per annum pro rata, we offer some great benefits and rewards.
From our annual leave entitlement (up to 33 days, plus four volunteering days per year) and competitive pension scheme, to our flexible ‘working the believe way’ patterns that put your wellbeing front and centre, there’s really a lot on offer.
Our culture is second to none. We put our customers at the heart of everything we do, and developing our colleagues to support them is key to our success. So we’re committed to your growth, encouraging you to progress and enhance your skills in a rewarding career.
Apply now
If you believe that you demonstrate our values and can bring something special to this role, then apply now. We’re looking forward to hearing from you.
If you wish to find out more about this opportunity, contact Phil Hogg, Assistant Director of Repairs Operations at [email protected].
- Closing date for applications is 11.59pm on Wednesday, 23 September 2026
- All applicants must go through our website.
- Interview date to be confirmed.
interested?
If you believe that you demonstrate our values and can bring something special to this role, then we're looking forward to hearing from you.