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UMA Nota Philippines, Inc. · Taguig

Nightlife Experience Manager

full timePosted 2 days ago
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ABOUT UMA NOTA MANILA:

Uma Nota is Manila's pulsating heart of Brazilian-Japanese culture. We are not just a nightclub; we are an immersive experience. We bring the vibrant, celebratory spirit of São Paulo's streets and the sophisticated energy of Tokyo's nightlife to the city. Known for our electrifying music, signature caipirinhas, and unforgettable parties, we create nights that feel like a festival. Our team is passionate, dynamic, and dedicated to excellence.

THE ROLE:

We are seeking a commercially driven and hands-on Bar and Nightlife Manager to be the operational and strategic leader of Uma Nota Manila. You will be the engine of our profitability, responsible for driving revenue through innovative upselling, operational excellence, and exceptional team leadership. You’ll lead with energy, discipline, and vision, ensuring that every guest experience drives both brand loyalty and business growth.

KEY RESPONSIBILITIES:

Driving Commercial Performance & Revenue

- Develop, implement, and monitor ambitious yet achievable sales targets for the venue.

- Conceive and execute innovative upselling and cross-selling strategies. e.g., premium spirit promotions, bottle service incentives, themed cocktail packages, and exclusive table experiences, to increase average spend per guest.

- Analyze daily and weekly sales data, guest trends, and feedback to identify opportunities for improvement or new revenue streams.

- Collaborate with the marketing and entertainment teams on event-driven promotions that align with brand positioning and drive footfall.

Operational Excellence:

- Oversee the entire nightly operation, ensuring seamless service, atmosphere, and execution that exceed guest expectations.

- Working with the bar manager to implement and maintain best practices in operational systems including:

- FIFO (First-In, First-Out) for inventory rotation

- Daily and weekly variance reports to monitor shrinkage and cost trends

- Par-level systems for high-demand items to prevent stockouts or overordering

- Maintain consistent quality across all service touchpoints, from lighting and sound balance to table setup and cleanliness.

- Enforce compliance with health, safety, and liquor licensing regulations, including responsible service of alcohol and crowd management protocols.

- Manage incident reporting, guest complaints, and operational issues with composure, fairness, and discretion.

- Drive operational efficiency through effective rostering, resource allocation, and process improvement.

Leadership, Training & Team Development

- Recruit, train, and mentor all front-of-house staff to deliver an exceptional nightlife experience.

- Design and execute ongoing training programs focused on product knowledge, upselling techniques, service standards, and guest engagement.

- Lead by example, visible, present, and involved on the floor every night.

- Build a positive, inclusive, and high-performance team culture where accountability, teamwork, and energy thrive. Where every team member understands how their actions contribute to the bottom line

- Conduct regular coaching and performance reviews to develop future leaders within the team.

Cross-Functional Collaboration for a Seamless Experience

- Partner with the Bar Manager on inventory, menu engineering, and beverage performance to ensure profitability and consistency.

- Collaborate with the Entertainment & Music Director to synchronize programming, DJ sets, and performances with the night’s concept and mood.

- Work with the Marketing Team to create and execute compelling event concepts, themed nights, and promotional campaigns that enhance visibility and drive bookings.

- Lead the Reception and Host Team to manage guest lists, reservations, and table allocations for a flawless first and last impression.

WHO YOU ARE (Qualifications & Skills):

- Minimum of 3+ years of proven experience in a leadership role within a high-volume nightclub, lounge, or premium bar.

- Strong commercial acumen, confident in P&L management, budgeting, and implementing effective upselling and cost-control strategies.

- Dynamic, confident leader with strong communication, coaching, and team-building skills.

- Highly organized, detail-oriented, and able to thrive under pressure while maintaining calm and control.

- Charismatic and guest-focused, able to engage with diverse audiences and elevate the overall vibe.

- Deep passion for nightlife, music, and hospitality excellence.

Work Location: In-person

Pay: Php70,000.00 - Php80,000.00 per month

Benefits:

- Employee discount

- Opportunities for promotion

- Promotion to permanent employee

Work Location: In person