Exp: 12 years – 17 years
Location: Bangalore/Hyderabad/Chennai/Pune/Mumbai/Noida/Ahmedabad/Coimbatore/Dehradun
Np: Immediate Joiner
Key Responsibilities
- Design, develop, and customize applications and workflows on the ServiceNow platform (custom apps, or other modules as applicable).
- Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows.
- Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub.
- Translate business requirements into technical designs and scalable solutions on the platform.
- Troubleshoot and resolve technical issues, performance bottlenecks, and defects.
- Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions.
- Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end.
Required Skills & Experience
- 9+ years of overall IT development experience, with at least 1–2 years / 1–2 full-cycle projects specifically on the ServiceNow platform (custom application development, not just configuration).
- Strong hands-on experience with:
- Glide APIs, Server-side & Client-side scripting (JavaScript)
- Flow Designer / Workflow Editor
- Service Portal / Now Experience UI Builder
- App Engine Studio (for custom app development)
- Integration Hub, REST/SOAP Web Services, MID Server
- ACLs, Business Rules, Script Includes, UI Policies, UI Actions
- Experience in at least one ServiceNow custom Application implementation
- Understanding of ServiceNow data model, tables, and CMDB (preferred).
- Familiarity with Agile/Scrum delivery methodology.
- Ability to work independently, manage priorities, and deliver without close supervision.
- Strong problem-solving and communication skills.
Good to Have
- ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) certification.
- Exposure to DevOps practices for ServiceNow (source control, CI/CD for ServiceNow instances).
Job Location: Ahmedabad Bangalore Chennai Coimbatore Dehradun Hyderabad Mumbai Noida Pune