**SEEKING MOTIVATED AUTOMOTIVE TECH/ DISPATCHER**

PURPOSE:

Ensures that repair orders are correctly and efficiently distributed to qualified technicians. Communicates any possible delays in repair assignments directly to supervisor in order to maintain flow for a seamless transition to customer.

Essential Duties

- Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.

- Understands and ensures compliance with manufacturer warranty and policy procedures.

- Road test vehicles with customers where the situation calls for it.

- Ensures that all repairs are assigned to technicians in an equal and fair manner.

- Provides technical support for technicians when necessary.

- Ensures repairs are charged out correctly.

- Checks progress of each repair order throughout the day.

- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.

- Accounts for all documents; ensures that none are missing, and all are processed correctly.

- Communicates with Service Management on department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports and monthly forecasts.

- Monitors technicians' daily productivity reports and corresponding payroll records.

- Monitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer.

- Fills in for service advisor when necessary.

- Attends managers meetings as requested.

- Strives for harmony and teamwork within the department and with all other departments.

- Maintains safe work environment.

MARGINAL DUTIES:

- Maintains professional appearance.

- Any other duties assigned by manager

- General Housekeeping

PHYSICAL REQUIREMENTS:

- Ability to work in weather conditions, this position requires you to be indoors and outdoors frequently throughout the day

- Ability to stand and walk for long periods of time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee discount

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Referral program

- Retirement plan

- Vision insurance

Our Commitment to You:

- Closed on Sundays

- 401k

- Health Insurance/Dental/Vision

- Employee Discounts

- Paid Vacation, Paid Holidays, Paid Sick Time

- Uniforms

- Ongoing training and certifications

Job Type: Full-time

Equal Opportunity Employer

Job Type: Full-time

Pay: From $60,000.00 per year