Overview
Our fast‑paced, compassionate veterinary practice is searching for a friendly, organized, and dependable Front Desk Receptionist who thrives in a busy environment and loves helping both people and their pets. This role is the heart of our client experience—you’ll be the first smile they see and the steady support that keeps our day running smoothly.
Your enthusiasm, strong organizational skills, and ability to juggle multiple tasks with ease will help create a welcoming, seamless experience for every client who walks through our doors—two‑legged and four‑legged alike. This paid position offers a wonderful opportunity to grow your administrative expertise while supporting the daily operations of a veterinary team that truly loves the pets and people we serve.
What You’ll Do; Client Service & Communication
- Warmly greet clients and their pets upon arrival
- Answer multi‑line phones with professionalism and efficiency
- Schedule appointments, manage confirmation calls, and coordinate follow‑ups
- Communicate clearly with clients about scheduling, services, and general questions
- Maintain a calm, supportive demeanor during urgent or emotional situations
- Greet visitors warmly and direct them appropriately, maintaining excellent customer service standards
- Manage phone system with professionalism and answer inquiries promptly
- Accept payments, have the ability to count money, input payments, and provide receipts.
Qualifications
- High School Diploma
- Exceptional organization skills are critical
- Strong phone etiquette skills
- Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
- Join us in creating a welcoming atmosphere where professionalism meets warmth! This role is perfect for motivated individuals eager to grow their , while making a meaningful impact every day.
- We are a DRAMA-FREE clinic!
Clerical & Administrative Duties
- Check clients in and out, ensuring accurate information and smooth flow
- Weigh Dogs at check-in.
- Process payments, invoices, and estimates
- Maintain organized digital and paper records
- Assist with prescription refill requests and relay messages to medical staff
- Keep the lobby tidy, welcoming, and well‑stocked
Team Support
- Collaborate closely with technicians and doctors to support daily workflow
- Help manage the flow of appointments, drop‑offs, and walk‑ins
- Provide backup assistance during busy periods
What We’re Looking For
- A positive, professional, client‑focused attitude
- Strong multitasking skills and comfort working in a fast‑paced environment
- Excellent communication—both in person and over the phone
- Reliability, punctuality, and a team‑first mindset!!!
- Previous is a plus, but not required
Why You’ll Love Working With Us
You’ll be part of a supportive, dedicated team that values kindness, teamwork, and exceptional care—for pets and the people who love them.
Pay: $15.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Paid time off
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Cypress, TX 77429 (Required)
Work Location: In person