Experience Required: 5+ Years (Endpoint Management & Modern Workplace)
About the Role
We are looking for an experienced Microsoft Intune Specialist to join our internal IT team, owning the design, implementation, and day-to-day management of our unified endpoint management (UEM) environment. This role requires deep, hands-on expertise in core Intune device/app management along with strong working knowledge of Microsoft Intune Suite advanced capabilities.
Key Responsibilities
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Own the end-to-end lifecycle of our Intune environment — enrollment, configuration, policy management, monitoring, and continuous improvement
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Design and manage device enrollment strategies across Windows (Autopilot), iOS/iPadOS, Android (Enterprise/AE), and macOS
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Build and maintain compliance policies, configuration profiles, and conditional access integration with Entra ID
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Manage application deployment, packaging, and update strategies (Win32 apps, MSIX, LOB apps, store apps) across platforms
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Administer Intune Suite advanced features, including:
- Endpoint Privilege Management (EPM)
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Advanced Endpoint Analytics
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Remote Help
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Enterprise App Management
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Cloud PKI
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Microsoft Tunnel for Mobile Application Management
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Manage co-management scenarios and hybrid/cloud-native transitions from Configuration Manager (SCCM/MECM) where applicable
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Implement and maintain update management policies (Windows Update for Business, feature/quality update rings)
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Troubleshoot device compliance, enrollment failures, policy conflicts, and app deployment issues
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Collaborate with security team on integrating Intune with Defender for Endpoint for risk-based conditional access
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Maintain internal documentation: configuration standards, policy matrices, and operational runbooks
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Provide guidance and support to service desk/L1-L2 teams on endpoint management issues
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Liaise with Microsoft support and external vendors when required for escalations or advisory support
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Stay current with Intune roadmap updates and evaluate new features for adoption
Required Skills & Experience
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5+ years of experience in Microsoft endpoint management, with a strong focus on Microsoft Intune
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Deep, hands-on expertise in:
- Device enrollment (Autopilot, Apple Business Manager/ABM, Android Enterprise)
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Compliance and configuration policy design across Windows, iOS, Android, macOS
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Application deployment and lifecycle management
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Conditional access integration with Entra ID
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Working knowledge of Microsoft Intune Suite features: Endpoint Privilege Management, Advanced Endpoint Analytics, Remote Help, Enterprise App Management, Cloud PKI, Microsoft Tunnel
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Solid understanding of Windows Autopilot, co-management with Configuration Manager, and Windows Update for Business
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Familiarity with PowerShell/Graph API for Intune automation and reporting
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Understanding of mobile device management (MDM) and mobile application management (MAM) concepts
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Experience integrating with Microsoft Defender for Endpoint
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Relevant certifications preferred (e.g., MD-102, MS-102)