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SAKSOFT LIMITED · Little India

Functional Business Analyst

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Experience

: 10+ Years

Role

: Functional Business Analyst

Key Skills:

Experience in digital banking is mandatory

Experience in one or more of the following domains will be advantageous:

Wealth, including equity trading, unit trusts, bonds and CPF Investment Schemes.

Online fraud and fraud monitoring.

Credit cards and card services.

Domesticor cross-border payments.

Responsibilities:

Functional Business Analyst Responsibilities

Lead discovery to assess business needs, existing capabilities, gaps, constraints and dependencies.

Translate business needs into requirements, user stories, process designs and functional specifications.

Define capability scope, customer/user journeys and capability-to-feature-epic mappings.

Coordinate requirements and solution design across business, design, technology, operations and testing teams.

Challenge assumptions, clarify needs versus wants, and drive alignment on scope and solution outcomes.

Prepare the solution plan, ITC document and supporting artefacts.

Manage requirements, scope, risks, changes, dependencies and end-to-end traceability.

Assess operational impacts and support implementation readiness.

Support SIT/UAT preparation, test-case validation, defect triage and requirement clarification.

Pre-ITC and Solution-Shaping Deliverables

S505 Business Requirements Document

S507 Capability Scope Assessment

S5A8 Customer/User Journey and Capability-Feature-Epic Mapping

S5A9 Business Capabilities Matrix

S511 Solution Plan

S516 ITC Document

Post ITC Requirements and Delivery Deliverables

B06 User Stories

S519 Functional Specifications

L2 Process Design and Documentation

Operational Impact Assessment

QA03 Detailed Test Cases

Requirements Traceability and Change Management Documentation

Requirements:

We are seeking a senior Functional Business Analyst to support digital banking initiatives, with a primary focus on the

pre-ITC stage

.

The role requires more than traditional requirements gathering. The FBA must independently research existing capabilities, investigate business and system constraints, engage the right stakeholders and provide informed advice to the business. The candidate must be comfortable working through ambiguity, managing risks and uncertainties, and steering stakeholders towards clear, feasible and timely outcomes.

More than 10 years of Functional Business Analyst experience, including digital banking implementation.

Experience across at least five full project delivery cycles.

Ability to independently:

Research existing documentation, processes, systems and organisational knowledge.

Interview stakeholders and subject-matter experts to uncover existing capabilities and constraints.

Translate business needs into functional and non-functional requirements.

Differentiate business needs from stakeholder wants and constructively challenge assumptions.

Develop user stories, process designs and functional specifications.

Facilitate alignment across business, design, technology, operations and testing teams.

Advise stakeholders on solution options, trade-offs, risks and dependencies.

Manage scope, changes, risks, dependencies and requirements traceability.

Assess operational impact and support implementation readiness.

Support SIT and UAT planning, defect triage and requirement clarification.

Drive decisions and outcomes while working under tight timelines.

Strong stakeholder management, analytical, communication, facilitation and documentation skills.

Experience in Agile delivery and regional banking projects is preferred.

Saksoft Limited is a leading Digital Transformation Solution Partner for clients across the globe. The ensuing pandemic has accelerated maturing of the digital revolution, making it imperative for companies to invest in automation, technology-led cost moderation and digitalisation-induced improvement in organisational productivity. At Saksoft, we bring into play a business model that has transformed in line with customer needs. Our

‘Inch Wide Mile Deep’

positioning has helped create mission critical, vertical relevant solutions.

Our solutions are predominantly focussed on

Fintech

,

Logistics & Transportation

,

Retail/E-commerce

,

Health care

and

Telecom

account for over 70% of our revenues. Our competence and track record have made us the trusted partner to Public Sector companies in Singapore and United Kingdom.Customers today, are no longer looking for the best in the world. They want the best in the street. With our

String of Pearls

strategy, Saksoft is a group made up of organisations that are specialists in specific verticals, region and uniqueness. These qualities have helped our clients select us a partner of choice for their

digital transformation

journey, for over 2 decades

With our spread of technology solutions ranging from Intelligent Automation, Legacy Modernisation, and Managed Infrastructure support,

Advanced Analytics

and Quality Assurance, Saksoft is a well placed to address and resolve almost every technology challenge that a client faces.

Saksoft is a public listed in India on NSE and BSE under the permitted trading category.

To know more about Saksoft, feel free to write to us on

[email protected]

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