Job Description: Entry-Level IT Technician
Company: Elite Technology Solutions
Location: Oklahoma City, OK (In office)
Job Type: Full-Time (Monday–Friday, 8:00 AM – 5:00 PM | Rotating Weekend On-Call)
Pay Range: Starting at $40,000 / year (DOE)
Benefits & Growth: Paid Time Off (PTO), hands-on training across diverse systems, and long-term career advancement opportunities.
Contact: Please send resumes to: [email protected]
About Us
Elite Technology Solutions is a growing Managed Service Provider based in Oklahoma City. We pride ourselves on delivering top-tier IT support, network solutions, and customer service to local businesses. We foster a collaborative, hands-on environment where entry-level team members receive real-world training and genuine room to advance into higher technical roles.
Position Overview
We are seeking an organized, motivated Entry-Level IT Technician to join our team. This role offers a balanced mix of in-office ticket resolution, internal training, and assisting senior technicians on-site. If you have a passion for technology, strong customer service skills, and a drive to develop your skill set into advanced technician roles, this position is for you.
Key Responsibilities
- Technical Support: Resolve entry-level tickets, configure user workstations, and troubleshoot basic software/hardware issues.
- UniFi & Network Systems: Assist in setting up, deploying, and maintaining UniFi hardware and network infrastructure.
- Field Support: Accompany and assist senior Onsite Technicians on client sites.
- Bench Operations & Inventory: Manage light inventory, stage new hardware, and keep the workbench/shop area clean and structured.
- Client Service: Provide friendly, professional support over the phone, via email, and in person.
- Special Projects: Complete assigned setup, administrative, and technical tasks as needed.
Schedule & On-Call Expectations
- Standard working hours: Monday – Friday, 8:00 AM – 5:00 PM.
- Weekend Emergency On-Call: Participation in a rotating remote Saturday on-call schedule for urgent client issues and emergency response.
Requirements
- High school diploma or equivalent (IT certifications like Cyber Security, CompTIA A+ or Network+ are a bonus).
- Foundational understanding of hardware, operating systems, and networking basics.
- Strong organizational skills and attention to detail.
- Customer-first mindset with strong communication skills.
- Valid driver's license and insurance with a clean driving record and reliable transportation (required for client site visits).
Performance & Career Advancement Milestones
- 30 Days: First formal performance review and eligibility for Paid Time Off (PTO).
- 6 Months: Comprehensive performance review with opportunity for pay progression based on skills mastery, initiative, and independence as you advance into broader technical responsibilities.
Pay: From $20.00 per hour
Benefits:
- Paid time off
Work Location: In person