Sr. Director, Product Management
Jumpmind | Columbus, OH (Hybrid) or Remote
About Jumpmind
Jumpmind builds unified commerce software that helps retailers connect their point of sale, order management, and inventory systems into a single, seamless customer experience. Our platform powers store operations for retail brands looking to modernize legacy systems and deliver consistent service across every channel.
The Role
Jumpmind is looking for a Sr. Director of Product Management to lead the strategy, roadmap, and execution for our core commerce platform. This is a senior leadership role for someone who has deep retail technology experience and a track record of translating complex merchant and store operations needs into products that drive measurable business results.
You will own the product vision for one or more major product lines and work closely with Engineering, Design, Sales, and Customer Success to bring high-impact capabilities to market. You'll report directly to the CEO and be a key voice in shaping where Jumpmind invests next.
What You'll Do
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Define and communicate the product strategy and multi-quarter roadmap for your product area, aligned to Jumpmind's overall business goals
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Partner with Engineering and Design leadership to plan and deliver releases on time and with high quality
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Build a deep understanding of retail operations — POS, order management, inventory, fulfillment — and translate merchant pain points into clear product requirements
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Own the business case for major initiatives, including market sizing, ROI, and prioritization trade-offs
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Work directly with customers and prospects to gather feedback, validate concepts, and build strong relationships with key accounts
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Partner with Sales, Marketing and Customer Success on positioning, competitive differentiation, and go-to-market for new releases
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Define and track success metrics for your product area, using data to guide prioritization decisions
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Represent product management in executive-level planning and strategy discussions
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Stay current on retail technology trends and the competitive landscape to keep Jumpmind's roadmap ahead of the market
What You'll Bring
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8+ years of product management experience
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Experience in retail technology, e-commerce, or unified commerce software (POS, OMS, inventory management, or similar)
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A track record of shipping and scaling B2B or B2B2C software products with measurable business impact
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Strong analytical skills, with comfort using data to make prioritization and investment decisions
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Excellent written and verbal communication skills, with experience presenting to executive stakeholders and customers
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Experience working in agile development environments alongside Engineering and Design
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A collaborative, low-ego leadership style paired with the conviction to make and defend hard prioritization calls
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Bachelor's degree required; MBA or equivalent experience a plus
Nice to Have
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Direct experience with retail store systems (point of sale, store operations, or supply chain)
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Experience with API-first or microservices-based commerce platforms
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Background working with mid-market or enterprise retail brands
Why Jumpmind
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The opportunity to shape the product direction of a growing retail technology company
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A collaborative team that values ownership, curiosity, and customer obsession
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Competitive compensation and benefits package
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Flexible hybrid/remote work arrangement
Jumpmind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.