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Job Category
Real Estate & Facility Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
As Salesforce opens its 10th global Salesforce Tower in Bangalore—a flagship facility featuring 3,800 desks, two expansive cafes seating 1,300+, open collaboration zones, and a dedicated
Ohana Floor—hospitality remains at the core of our Workplace Services philosophy. We are seeking a seasoned, high-caliber Senior Manager – Food & Beverage (India) to lead
and elevate our end-to-end culinary and F&B operations across India. In this role, you will define the regional F&B strategy, oversee high-profile Executive Briefing Center (SIC) dining and
hospitality events, and manage our strategic partner ecosystem. This role requires a unique blend of five-star luxury hotel hospitality, high-volume corporate catering expertise, and executive stakeholder management.
Core Responsibilities
Strategic F&B Leadership & Tower Readiness
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Lead the end-to-end F&B operations, strategy, and opening execution for the new Bangalore
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Tower, including the Ohana Floor, high-volume cafes, and executive event spaces.
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Oversee F&B operations for all India sites (including Hyderabad), ensuring consistent, world-class hospitality standards across the region.
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Line-manage the existing F&B Manager (Hyderabad) and mentor site-level hospitality teams.
Executive Hospitality, Events & Executive Briefing Center (SIC)
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Design, curate, and execute bespoke hospitality experiences for executive events,
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Salesforce Innovation Center (SIC) briefings, leadership visits, and community gatherings on the Ohana Floor.
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Partner with internal events and executive leadership teams to deliver tailored, premium culinary experiences that reflect the Salesforce brand values.
Strategic Partner & Vendor Governance
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Provide strategic direction and daily governance to the Compass Group leadership team and the JLL F&B Management team.
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Drive operational excellence, SLA/KPI adherence, menu innovation, nutrition standards, and food safety across all dining facilities and corporate cafes.
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Build strong, collaborative relationships with vendor leads to foster a culture of accountability, innovation, and continuous service improvement.
Operational Excellence
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Oversee the India F&B budget, including operating expenses, event catering budgets, equipment maintenance, and strategic vendor contract management.
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Drive sustainability initiatives in food sourcing, waste reduction, single-use plastic elimination, and energy-efficient kitchen practices.
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Ensure 100% compliance with local statutory food safety regulations, FSSAI certifications, health & safety audits, and hygiene standards.
Required Experience & Qualifications
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Experience: 12–16+ years of progressive leadership experience in hospitality, F&B service, and culinary operations.
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Background: A strong foundation in 5-star luxury hotels/resorts combined with leadership roles in large-scale corporate food service providers (e.g., Compass Group, Sodexo, Elior) or major tech MNC corporate real estate operations.
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Vendor Management: Proven track record of managing multi-million-dollar F&B contractsand leading large third-party production and service teams in a matrixed environment.
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Event Execution: Extensive hands-on experience organizing high-profile VIP dining, executive briefings, and large-scale corporate events (1,000+ attendees).
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Communication: Exceptional verbal and executive communication skills with the ability to influence cross-functional leaders and global executives.
Desired Competencies
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Hospitality Mindset: Deep passion for creating memorable guest experiences and an obsession with detail, presentation, and service flow.
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Relationship Builder: Ability to bridge the gap between corporate workplace teams, vendor operations, and third-party contractors to create a unified "One Team" culture.
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Agility & Resilience: Adaptable leader comfortable navigating fast-paced site openings, shifting event timelines, and high-volume daily footfalls.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.