Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
Job Description
Operations Summer Internship
MassMutual Operations
Full-time, Springfield, Massachusetts
The Opportunity
The Operations Summer Internship offers rising juniors and seniors a meaningfulexperience in a professional business environment. You will contribute to work that supports business goals and operational effectiveness while building practical skills in communication, analysis, collaboration, and problem-solving.
The Team
You will join a collaborative Operations team and work with experienced professionals, business partners, and fellow interns. Your specific assignment may vary based on business needs, giving you exposure to how teams work together to serve our advisors and clients, improve processes, and deliver results.
The Impact
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Support business projects and operational initiatives that contribute to team and company goals.
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Conduct research, analyze information, and help develop practical recommendations.
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Create presentations, reports, process documentation, and other project deliverables.
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Collaborate with team members and business partners, participate in meetings, and contribute ideas and solutions.
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Take ownership of assigned priorities, seek feedback, and communicate progress throughout the internship.
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Present capstone presentation to share project outcomes, recommendations, and key learnings at the end of the internship.
The Minimum Qualifications
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Currently enrolled in a bachelor’s degree at an accredited college or university with an anticipated graduation date of 2028 or 2029.
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Currently authorized to work in the United States without requiring current or future employment sponsorship.
The Ideal Qualifications
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Experience using Microsoft Excel, Word, and PowerPoint in academic, work, or extracurricular settings.
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Leadership experience through academics, student organizations, community involvement, volunteer service, athletics, military service, or employment.
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Experience conducting research, analyzing information, solving problems, or presenting recommendations.
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Interest in business operations, project management, analytics, customer experience, or process improvement.
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Demonstrated ability to manage priorities, collaborate with others, and complete assignments on time.
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
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Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
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A collaborative environment where perspectives are welcomed
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Access to learning, development, and internal networks that support continuous growth and skill-building over time
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Employee-led communities and forums that foster connection, learning, and inclusion across the organization
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A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
$30/hour
#LI-EG1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below.
Paid Time Off
- In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
Health & Well-Being
In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.
Financial Well-Being
In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.
Taking Care
MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.
Giving Back
MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.
Commuter Benefits
MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.