Customer Service/Office Allrounder | Friendly Team
✔ Supportive team environment
✔ Fast-paced and varied role
✔ Christmas break
We are looking for an enthusiastic and diligent Customer Service / Office Allrounder to join our small, friendly team in Dandenong South, VIC.
This is a hands-on, varied role where your contribution genuinely matters. We pride ourselves on a supportive team environment with a positive, down-to-earth culture, where everyone works together to achieve the best outcomes for our customers and the business.
About the role
The main focus of this role is providing excellent customer service, taking customer orders over the phone and processing sales orders and invoices. Other tasks include;
- Handling customer enquiries over the phone and email
- Data entry
- Purchasing and supplier coordination
- Accounts receivable
- Accounts payable preparation
- Banking
- General office duties
- Ad hoc support for the team as required
- Reporting to the State Manager
- Possess basic familiarity with accounting software systems. Training provided for all aspects of our accounting software program as it is not a common system used.
About you
To be successful in this role, you will;
- Have strong organisation and time management skills
- Be adept at following systems and processes
- Have excellent written and verbal communication skills
- Have professional personal presentation
- Have some exposure to general office administration tasks
- Have good IT skills with Microsoft Office applications and some experience with accounting software (in general) and a willingness to learn new systems
- Be meticulous in their follow up of inquiries and providing customer service
Why Join Us?
- 2-week Christmas shutdown – time to fully recharge
- Supportive, down-to-earth team culture
- On-site car parking
- Be part of a stable, growing business with a strong reputation in the industry
Additional information
- 40hrs/week: Mon-Fri 7.30am-4.00pm
- Training provided on internal systems
Ready to make your mark in a role with variety, support, and feeling like an integral team member?
Apply now with your resume and a brief cover letter telling us why this role is a fit for you.
Australian work rights are required at the time of application.
Pay: $70,000.00 – $75,000.00 per year
Work Location: In person