About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well-being, and peace of mind of those we serve.
Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive-ensuring your well-being and work-life balance.
We're looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.
At Cigna, you'll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life's key moments, your work will matter.
Grow with us-and help shape the future of healthcare.
The Position
We are looking for an experienced Data Quality & Enablement Manager to establish and lead the Data Quality capability across Data Services teams.
This role is responsible for improving how quality is measured, governed, and enabled across Data Scrum teams. The role will provide leadership, guidance, quality frameworks, governance, and capability development to help teams deliver reliable and well controlled data solutions through consistent quality standards, practices, and ways of working.
The successful candidate will build and lead a Data Quality Community of Practice, define and track capability KPIs, identify improvement opportunities, drive adoption of quality standards and best practices, and promote consistency in quality approaches across Data Services. The role will work closely with SMEs and Test Leads to support the successful delivery of Data Quality objectives across the organisation.
Key Responsibilities
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Establish and lead the Data Quality Community of Practice, bringing together Data Testers across Data Services.
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Define and promote Data Quality and Data Testing standards, frameworks, best practices, and operating models that support consistency and long-term sustainability across Data Services.
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Define and own quality KPIs, metrics, dashboards, and maturity measures, providing leadership with meaningful insight into quality performance, testing effectiveness, capability health, and improvement opportunities.
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Assess capability strengths, gaps, and development opportunities across the Data Quality community and support targeted upskilling initiatives.
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Facilitate knowledge sharing, coaching, mentoring, and onboarding activities to improve capability and consistency across teams.
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Act as the recognised point of contact for Data Quality capability, standards, governance, risks, and improvement opportunities across Data Services
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Facilitate collaboration between delivery teams and Data Quality SMEs to address Data Quality challenges and improve outcomes.
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Drive continuous improvement initiatives that strengthen quality controls, improve testing effectiveness, and reduce delivery risk across Data Services.
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Identify and promote opportunities to improve Data Quality capabilities, processes, tooling, and ways of working across Data Services.
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Coordinate and facilitate resolution of complex Data Quality and Data Testing challenges, leveraging SMEs where required.
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Support recruitment activities, helping ensure new hires align with Data Quality capability requirements and future strategic direction.
Required Skills and Experience
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Experience leading Communities of Practice, capability initiatives, centres of excellence, or organisational improvement programs.
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Experience defining and implementing standards, frameworks, governance models, or operating practices that drive consistency across multiple teams.
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Experience developing capability, coaching individuals and teams, and supporting organisational learning and continuous improvement.
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Experience creating and managing quality metrics, KPIs, dashboards, maturity assessments, and reporting.
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Strong stakeholder management, communication, and facilitation, and influencing skills, with the ability to drive adoption of new practices across multiple teams.
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Strong understanding of Data Quality, Data Testing, and Quality Engineering principles, frameworks, and best practices.
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Experience supporting multiple Agile delivery teams and influencing outcomes
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Experience identifying opportunities to improve quality processes, controls, tooling, and ways of working.
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Experience evaluating, adopting, or promoting AI enabled solutions to improve quality, reporting, analysis or delivery effectiveness
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Strong analytical, problem solving, and continuous improvement mindset.
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Knowledge of data platforms, ETL processes, data integration, reporting, analytics, or related data disciplines sufficient to engage effectively with technical SMEs and stakeholders.
Desirable Skills and Experience
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Experience working within Healthcare, Insurance, or other regulated industries.
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Knowledge of Data Validation, Data Quality controls, and data assurance practices.
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Knowledge of modern data platforms, architectures, and data delivery practices.
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Awareness of modern Data Quality and Data Testing tools, test automation approaches, and industry trends.
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Experience implementing capability maturity assessments or quality frameworks.
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Experience supporting the evaluation and adoption of quality, reporting, analytics, or data management capabilities.
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Professional certifications in Data Quality, Data Management, Quality Engineering, Testing, Agile, or related disciplines.
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Certifications or recognised training in Artificial Intelligence, Generative AI, Microsoft Copilot, Azure AI, AWS AI, or related AI technologies.
Why You'll Love Working here
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Competitive salary
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Multicultural and hybrid working environment
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Private Medical Insurance
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Employee Wellbeing Benefits
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Educational Development Program
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.