What You’ll Do:
- Call with customers and solve their questions in e-commerce with care.
- Handle basic technical issues (we provide scripts!).
- Escalate important matters when needed.
- Hit performance goals (we’ll help you get there!)
- Be part of an International supportive and high-energy team!
What We’re Looking For:
- Minimum diploma or bachelor's degree
- Strong English skills (written & spoken)
- Fresh graduates are welcome to apply!
- Willing to work on a shifting schedule, especially night shifts, as we operate following the U.S. business hours.
- Global-minded night owls who thrive in a calm, focused nighttime environment.
- Good problem-solving and multitasking skills.
- Able to type 50+ words per minute is a plus.
- Fast learner, independent, and ready to work.
- Willing to relocate to Yogyakarta.
What You’ll Get:
- High salary (above Jogja UMR).
- Monthly performance incentives & project allowance.
- Shifting & overtime allowances (excluded from the basic package).
- Holiday pay if working on public holidays.
- BPJS Kesehatan & BPJS Ketenagakerjaan.
- Other benefits will be informed during the recruitment process.
Job Type: Full-time
Work Location: In person