GPTech is a global energy and infrastructure consulting firm passionate about engineering and energizing a future for all. We are a close-knit team of highly qualified technical and development professionals dedicated to making a lasting impact.
Working at the intersection of energy, infrastructure, and development, GPTech provides solutions to government agencies, quasi-government organizations, multilateral financial institutions, and utilities with sizable investments in energy and infrastructure.
Providing comprehensive services for the entire project lifecycle, we deliver solutions to help clients save money, enhance operations, protect the environment, and achieve sustainable impacts. We are a trusted partner for delivering solutions through ongoing engagement and continuous improvement. As a small business, we are proud of our big results. After just 16 years in business, GPTech has successfully supported more than 100 projects for over 30 clients in over 75 countries, with no sign of slowing down. Today, we are one of the world’s leaders in employing innovative energy and engineering solutions to sustainably manage the earth’s resources and support resilient, thriving communities.. Visit www.greenpwrd.com for more information.
About the Project:
The U.S. Department of State (DOS) has awarded Green Powered Technology (GPTech) the Ukraine Reconstruction Support (URS) Program contract to provide technical, operational, and administrative support for critical infrastructure restoration and recovery efforts throughout Ukraine. GPTech is seeking an experienced professional to provide IT support to its URS Program Office in Kyiv, Ukraine. The short-term IT Support Consultant will be responsible for onboard-ready workstation deployment, office infrastructure setup, and daily technical assistance. The primary focus is preparing and optimizing Windows laptops for new hires, configuring local network office equipment (specifically HP printers and MFPs), and delivering responsive, on-demand troubleshooting for hardware, software, and network issues to ensure uninterrupted business operations.
Responsibilities:
Laptop Preparation & Onboarding:
- Verify, update, and install critical security patches for the Windows operating system.
- Install standard core software packages and configure corporate email clients.
- Perform secure data wiping and factory resets on returned laptops to protect data privacy.
Office Equipment & Peripherals Setup:
- Integrate printers and Multi-Function Printers (MFPs) into the local office network via Wi-Fi or LAN.
- Deploy official, up-to-date HP drivers across all user laptops.
- Configure network scanning workflows, specifically Scan-to-Folder and Scan-to-Email protocols.
On-Demand Technical Support:
- Provide rapid-response incident resolution for daily user issues, including but not limited to:
- Troubleshooting faulty webcams, audio loss, and undetected headsets during video conferences.
- Resolving dropped office Wi-Fi signals, corporate VPN failures, and local printer/network drive disconnects.
- Fixing Windows freezes, file access errors, browser/email glitches, and recovering accidentally deleted shortcuts or applications.
- Assisting staff with basic Windows customization and external hardware setup (monitors, mice, docks).
- Other IT support activities may be requested. The IT support consultant will receive requests from the Senior Operations Manager and report to them while on assignment.
Qualifications:
- Bachelor’s degree or equivalent qualification in Information Technology, Computer Science, Information Systems, or a related field.
- Minimum 3-5 years of relevant experience providing systems administration and IT support services, preferably in a professional office environment.
- Hardware and software troubleshooting.
- Experience supporting users remotely and on-site.
- Excellent communication and customer service skills.
- Fluent Ukrainian and good working level of English required.
- Experience handling sensitive project information and commitment to ensuring confidentiality as needed
Thank you for applying and for your interest in GP Tech. Only qualified candidates selected for further screening will be contacted. Candidates will be evaluated continuously. All are encouraged to apply as soon as possible, as employment may be contingent upon a successful background check, security clearance, and/or customer approval.
The physical demands and work environment that are described in this position description are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
This position description is a summary of the essential functions and requirements of this position. This document is not intended to be a comprehensive list of all duties and requirements of the position; at any time, the employee’s manager may assign other duties as related, or as otherwise deemed appropriate and necessary, within the general scope of the role, without the need for additional compensation.
GPTech obeys all laws prohibits the discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, marital status, parental status, genetic information, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.