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a&o hostels and hotels · London SE16 5EJ

Reception Staff / Front Office Manager (m/f/x)

directorPosted 2 days ago
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Are you looking for a Front Office Manager (m/f/x) to manage our Front Office as full-time job -Perfect! That's exactly what we offer!

OUR OFFER

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75% - 90% discount on private accommodation in all a&o hostels (depending on company affiliation)

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subsidized language courses

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100% coverage of your public transport costs (job ticket)

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support for your further education in the form of various trainings

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Mental Health: We offer you free and anonymous mental health coaching from our independent partner „nilo" (www.nilohealth.com), who will support you with professional, private and health-related challenges

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Of course we provide drinks, fruit and vegetables on a daily basis – and as hostel staff you can join your team for the meals served at the buffet

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Seniority bonuses in the form of cash bonuses and additional vacation days

YOUR JOB

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You are the figurehead of a&o: our Front Desk is your territory

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You are responsible for the check-in and check-out of our guests behind the reception or in the lobby as Guest Relation Officer

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To make our guests feel comfortable at a&o, you take care of their needs and provide tourist information

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You take care of our guests and their concerns

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As shift leader, you take responsibility for ensuring that the shift runs smoothly

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At the bar you serve hot and cold drinks and snacks, and prepare snacks and cocktails

YOUR PROFILE

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You have experience or a completed training in the hotel industry or tourism

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Of course, you are driven by a great sense of responsibility for the tasks assigned to you.

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You enjoy dealing with guests - and you show it, regardless of the time of day or night

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You are characterised by an independent way of working and the ability to work in a team.

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A high degree of commitment and independence are a matter of course for you.

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Even in shifts that start at 6 a.m., it is easy for you to remain friendly, highly motivated and service-oriented.

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You have a very good command of the English language - of course, we would be happy to hear any other language you speak

We are very happy to receive your application (resume, cover letter, desired salary, earliest possible starting-date).

Apply now!

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