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Roche · Petaling Jaya

Enterprise Master Data Management Operations Business Analyst

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data-analysisdata-governanceexcel

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

Enterprise Master Data Management (EMDM) is a Roche cross-functional and cross-divisional network of master data specialists and subject-matter experts developing governance frameworks and maintenance processes to ensure high-quality and trusted master data as the backbone for seamless business operations, data analytics and digitalization.

The Opportunity

In the Master Data Business Analyst role (2 years fixed term contract), you are responsible for the dedication towards undisturbed business activities by committing to Service Level Agreement. In this role, you will ensure that technological architecture meets user requirements and will support the whole data maintenance related queries - including data quality, lifecycle management and monitoring. Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process. Follow the instructions of the Cluster Lead - Enterprise Master Data Management Operations Ledger domain regarding the daily work coordination and propose process and system improvements across multiple divisions. Contribute continuously to the improvement of the performance of the Finance, Procurement, Sales and Supply Chain organizations.

Key responsibilities include:

- Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments

- 2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordingly

- Collaborate with IT teams to translate business requirements into technical solutions

- Performs and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standards

- Management of continuous data cleansing and Data lifecycle management

- Analyze business processes and identify opportunities for automation and optimization

- Develop business cases and proposals for process improvements and system upgrades

- Maintenance of SOPs, Knowledge Base and User Guidance

- Audit control management (ICFR)

- Training material preparation and delivery (including delta training) – using Train the Trainer and end user concepts

- Project management (lead, coordinate, facilitate, participate within RSS projects and participate in global projects)

Who you are

We are looking for someone who is self-motivated, passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member, you are open-minded, dedicated to make a difference and open to constant development.

- Bachelor’s degree in a relevant stream.

- 3-5 years Master Data management experience is desirable

- Strong communication skills in English (written and spoken) are essential.

- Strong customer centricity and stakeholder management skills

- Experienced in SAP (FI, MM, CO, SD) (Must)& strong Microsoft Excel skills.

- Ability to work independently and in team as well

- Focus on details and innovation

- Skilled in multitasking and prioritization

- Has analytical thinking

- Project experience (desirable)

In exchange we provide you with

- Development opportunities: Roche is rich in learning resources. We provide constant development opportunities and internal position changes and the chance to shape your own career.

- Excellent benefits& flexibility: cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice. We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

- A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.

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