A growing healthcare organization specializing in workers' compensation case management is hiring an Administrative Assistant to support daily operations. This is a behind-the-scenes role for someone organized, dependable, and genuinely motivated by helping injured workers get the care they need to return to work.
What You'll Do
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Process and manage medical records and time-sensitive documents
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Draft professional correspondence — emails, letters, faxes, forms
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Handle data entry into the case management system (new referrals, user profiles, provider info)
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Monitor multiple inboxes and route requests (new file setups, print/mail, contractor submissions)
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Answer and direct calls professionally
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Coordinate meetings, travel, and office logistics
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Assist with billing/invoicing review and payment processing
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Manage subpoena and medical records requests with discretion
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Set up new hires in the system (profiles, badges, business cards)
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Support cross-training into additional responsibilities as you grow in the role
What We're Looking For
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Highly organized, detail-oriented multitasker
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Self-starter who's comfortable working independently in a remote setting
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Strong written and verbal communication skills
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Proficient in Microsoft Office and general office technology
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Professional, trustworthy, and open to feedback
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Prior experience in medical/healthcare administrative support a plus
Details
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Full-time, remote
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Standard business hours
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Occasional travel for team meetings/training/errands
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Professional demeanor expected in a collaborative, purpose-driven environment