Job Description : Mechanical & Electrical Quality Controller
Reports To: Service Reception Manager
Job Purpose
To ensure that all mechanical and electrical repairs are completed according to company, manufacturer, and customer quality standards before vehicle delivery. The Mechanical & Electrical QC is responsible for inspecting completed repairs, identifying technical defects, coordinating corrective actions, and ensuring vehicles are delivered right the first time.
Key Responsibilities
- Conduct quality inspections at different stages of the mechanical and electrical repair process and before vehicle delivery.
- Perform final QC inspections to ensure all mechanical and electrical repairs are completed correctly and meet the required standards.
- Verify that repairs have been carried out according to manufacturer/OEM specifications and approved repair procedures.
- Check engine, transmission, cooling system, braking system, steering, suspension, exhaust, and other mechanical components after repair.
- Inspect electrical systems, including battery, charging system, starting system, lighting, sensors, wiring, control modules, and electrical components.
- Perform appropriate diagnostic scans and system checks to identify fault codes or remaining technical issues.
- Verify that all warning lights and fault messages have been properly resolved before vehicle delivery.
- Conduct functional tests and road tests where required to confirm the vehicle is operating correctly.
- Verify correct installation, tightening, connection, and operation of replaced or repaired components.
- Ensure all identified technical defects are rectified before the vehicle is released to the customer.
- Complete and maintain the Mechanical & Electrical QC checklist for every vehicle.
- Coordinate with Technicians, Workshop Supervisors, Parts, Service Advisors, and other relevant teams to resolve technical issues.
- Immediately escalate major, safety-related, or repeated quality concerns to the Service Reception Manager.
- Investigate customer complaints related to mechanical and electrical repairs and support corrective actions.
- Monitor and reduce rework, repeat repairs, technical comebacks, and customer complaints.
- Ensure all required tools, diagnostic equipment, and testing procedures are used correctly during QC.
- Verify that replaced parts and components are correctly fitted and functioning according to specifications.
- Ensure the vehicle is properly cleaned and presented before customer delivery.
- Maintain accurate QC records and provide regular quality reports to the Service Reception Manager.
- Identify recurring technical problems and provide feedback to the Workshop team to prevent repetition.
- Support continuous improvement initiatives to improve repair quality, technical efficiency, and customer satisfaction.
- Ensure no vehicle is released without completing the required QC inspection and obtaining the necessary approval.
Key Performance Indicators (KPIs)
- First-Time QC Pass Rate
- Mechanical & Electrical Rework Percentage
- QC Completion Rate
- Technical Repair Complaints
- Repeat Repair / Comeback Rate
- Diagnostic Accuracy
- On-Time Vehicle Release
- Number of QC Defects Identified
- Customer Satisfaction
- Compliance with OEM and Company Quality Standards
- Safety-Related Defect Rate
Required Skills & Competencies
- Strong knowledge of automotive mechanical and electrical systems.
- Good understanding of vehicle diagnostics and electronic control systems.
- Ability to use automotive diagnostic tools and interpret fault codes.
- Strong attention to detail and technical inspection skills.
- Ability to identify mechanical, electrical, and diagnostic defects.
- Strong problem-solving and troubleshooting skills.
- Good communication and coordination skills.
- Ability to work under pressure and meet vehicle delivery deadlines.
- Strong commitment to safety, quality, and customer satisfaction.
- Ability to work effectively with technicians and workshop teams.
- UAE Driving License is a must.
Pay: AED4,000.00 - AED6,000.00 per month
Application Question(s):
- Notice Period?
Work Location: In person