Position Description
Experience Level: 8+ YearsEmployment Type: Full time
Role Overview
We are seeking a highly skilled and experienced Senior Dynamics 365 Sales Technical Lead to drive the technical design, development, and implementation of our enterprise CRM solutions. In this role, you will lead complex D365 Sales implementations, using the Power Platform, and leverage cutting edge AI integrations to enhance business processes. As a senior resource, you will bridge the gap between technical execution and functional requirements, ensuring high quality delivery within an Agile framework.
Key Responsibilities
- Development: Design, develop, and deploy custom solutions, plugins, and workflows within Dynamics 365 Sales and the broader Power Platform ecosystem.
- Process Automation: Automate workflows utilizing Power Automate to streamline complex business processes.
- App Development: Build custom model driven, canvas apps or code apps using Power Apps to meet specific business needs and enhance user experience.
- Agile Delivery: Collaborate closely with product owners, business analysts, and functional teams to define user stories, technical acceptance criteria, and ensure successful sprint deliveries.
- Stakeholder Engagement: Act as a technical subject matter expert during client or stakeholder meetings, translating complex technical concepts into business value.
Primary Skills (Core Technical)
- Power Platform: Extensive hands on experience developing advanced Model driven and Canvas Power Apps.
- Power Automate: Proven ability to design complex cloud flows, custom connectors, and API integrations.
- Dynamics 365 Sales (Technical): Deep technical expertise in customizing and extending D365 Sales (C#, .NET, JavaScript, REST APIs, OData).
Secondary Skills (Functional & Emerging Tech)
- D365 Sales AI Integrations: Knowledge on implementing and configuring Dynamics 365 Sales Insights, AI Builder, and other native AI integrations.
- D365 Functional Knowledge: Understanding of out of the box D365 Sales processes to effectively bridge technical and functional gaps.
- Microsoft Copilot Studio: Experience designing and developing Copilot Studio agents, including topics, actions, knowledge sources, MCP and Dataverse integration.
- Power BI: Experience in developing and maintaining Power BI dashboards (stand alone and embedded in model driven apps)
- Code Apps: Understanding or exposure to building Code Apps with AI assisted tooling would be an advantage
Experience & Education
- 6 8+ years of proven experience in Microsoft PowerApps, Power Automate, Dynamics CRM design and development.
- Microsoft Certified: Dynamics 365, Power Platform
Excellent problem solving skills and the ability to articulate technical solutions to both technical and non technical stakeholders
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.