Designation:
Location: India Andhra Pradesh Shankar Plaza, Visakhapatnam
Organization: Financial Services
Job Description:
Key Responsibilities:
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Drive branch business by achieving gold loan disbursement and revenue targets.
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Acquire new customers and maintain relationships with existing customers.
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Manage overall branch operations, including loan processing, disbursement, renewals, and closures.
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Ensure accurate gold appraisal and valuation as per company policies.
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Monitor portfolio quality, collections, overdue accounts, and NPAs.
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Ensure compliance with RBI guidelines, internal policies, audit, and KYC requirements.
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Lead, train, and monitor branch staff to improve productivity and service quality.
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Handle customer grievances and deliver excellent customer service.
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Maintain branch security, vault management, and operational controls.
Required Skills:
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Sales and business development
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Team leadership
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Gold loan operations and branch management
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Customer relationship management
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Risk and compliance management
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Communication and problem-solving skills
Eligibility:
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Graduate in any discipline (MBA preferred).
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Typically 5–10 years of experience in Gold Loans,