Join archintX and gain hands-on experience supporting users and improving AI-powered products on an education and career platform.
What You’ll Work On
- Assist users with issues related to the archintX platform and AI-powered features.
- Understand user concerns, troubleshoot issues, and provide clear solutions.
- Test platform features and identify bugs, usability issues, and inconsistencies.
- Work closely with product, development, and QA teams to resolve reported issues.
- Monitor user feedback and identify common problems and improvement opportunities.
- Create and maintain support documentation, FAQs, and troubleshooting guides.
- Use AI tools to improve support workflows and automate repetitive tasks.
- Track and communicate recurring issues to the product team.
What You’ll Learn
- Real-world AI product support and troubleshooting.
- Understanding AI-powered products and user workflows.
- Product testing, bug reporting, and issue tracking.
- Customer communication and problem-solving.
- Using AI tools for support automation and productivity.
- How user feedback contributes to product improvement.
- Working with product, development, and QA teams in a technology company.
Who We’re Looking For
Students interested in AI, technology, product support, troubleshooting, communication, and problem-solving. Basic technical knowledge is a plus, but curiosity, attention to detail, and willingness to learn are most important.
Your mission: Help users have a smooth experience with archintX while turning their feedback into meaningful product improvements.
Pay: Up to ₹5,000.00 per month
Work Location: Hybrid remote in Chengalpattu, Chennai, Tamil Nadu