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HCLTech · Santa Clara, CA

Senior Technical Manager

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Santa Clara, California

Job Summary

JD Highlights:

Own AI-focused accelerator portfolio end-to-end.

Drive roadmap, adoption, CSAT and stakeholder engagement.

Build and manage accelerators aligned to AI product initiatives.

Strong ServiceNow domain expertise with product ownership mindset.

3+ years of ServiceNow product/portfolio experience.

Key Responsibilities

D Highlights:

Own AI-focused accelerator portfolio end-to-end.

Drive roadmap, adoption, CSAT and stakeholder engagement.

Build and manage accelerators aligned to AI product initiatives.

Strong ServiceNow domain expertise with product ownership mindset.

3+ years of ServiceNow product/portfolio experience.

Skill Requirements

Domain Remarks: AI Product will be primarily on ITSM/ITOM and CRM/CSM

Other Requirements

Certification: CSA + CIS in Domain

Maximum Salary (US): 193000

Minimum Salary (US): 131000

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