About BeyondROI
Since 2002, BeyondROI has been a trusted advisor to respected brands of the digital age. Today we are a business accelerator and boutique marketing firm working across a portfolio of ecommerce companies. Our job is to keep those brands relevant and growing for decades to come, and we hire creative, analytical people to make that happen.
About the role
We are looking for a Digital Marketing Specialist to run email and social media marketing across a portfolio of ecommerce brands. You will own the weekly content calendar, build and send email campaigns and automated flows, respond to customers across social and review platforms, and report each month on what is working and what should change.
This role suits someone proactive and analytical who works well independently, handles competing deadlines, brings ideas instead of waiting for direction, and shifts easily between different brand voices.
What you will do
Community and reputation
- Manage product reviews and customer questions across review platforms
- Respond to direct messages and comments on all active social channels
- Keep response quality and turnaround consistent from brand to brand
- Escalate recurring customer issues to the right internal owner
Content and publishing
- Maintain the weekly content calendar and publish to each channel
- Adapt copy and tone to each brand's voice
- Coordinate with the design team on the creative assets you need
Email marketing
- Build and maintain automated email flows
- Write and send newsletters and campaigns aligned with the promotional calendar
- Maintain list health and segmentation
Analysis and reporting
- Track social and email performance and deliver a monthly summary by brand with clear recommendations
- Run tests, document the outcomes, and apply what performs to the next campaign
- Watch competitor activity and flag opportunities worth testing
What you need
- Fluent written and spoken English
- Availability Monday through Friday during US Eastern Time business hours
- Comfort with everyday workflow tools such as Google Drive, Slack, Excel, and ClickUp
- Ability to read social and email performance metrics and explain what they mean
- Hands on experience using AI tools (ChatGPT, Claude, Grok, or similar) to speed up drafting, customer responses, and reporting, plus the habit of documenting workflows so they get more efficient over time
- Ability to manage several brands at once with a high degree of accuracy
Nice to have
- Google Analytics experience
- Customer service experience
- Familiarity with ecommerce, email marketing, and review platforms
- Working proficiency in Canva
Tools you will use
Slack, Outlook, ClickUp, Zoom, Instagram, Facebook, YouTube, TikTok, X, Reddit, Pinterest, LinkedIn, Google Business Profile, Klaviyo, HubSpot, Yotpo, and Canva. You do not need experience with all of them. You do need to pick up new tools quickly on your own.
Compensation and benefits
- $1,000 to $1,500 USD per month, depending on experience
- Paid US holidays
- Paid time off
- Real room to grow. BeyondROI promotes from within
How to apply
Apply through Indeed with your resume in English. Please answer the two short questions in the application so we can review your fit quickly.
Job Type: Full-time
Pay: R$5,000.00 - R$7,000.00 per month
Application Question(s):
- How do you currently use AI tools in your day to day work? Give one specific example of a task you have made faster or better with them.
- This role requires availability Monday through Friday during US Eastern Time business hours. Are you able to work this schedule?
Language:
- English (Required)
Work Location: Remote