Job no: 576659
Work type: Full Time
Location: Taren Point
Categories: Other
Responsibilities
- Produce complete solar design packages including panel layouts, SLDs, BOQs, and performance modeling
- Generate comprehensive Work Orders for installers including BOM, design guidelines and compliance with AS/NZS 3000, 5033, and 4777 standards
- Conduct system sizing, shading analysis, and ROI calculations based on customer consumption data
- Prepare documentation for grid approvals (Ausgrid, Endeavour and Essential Energy)
- Ensure accurate and complete supporting documentation for order processing
- Thoroughly prepare project documentation in coordination with all stakeholders
- Demonstrate independent problem-solving skills in client interactions
- Deliver high-level customer service and promptly address queries
- Provide technical advice to our representatives, coordinators, installers, and customer service team
- Collaborate with procurement and supply chain teams to ensure timely and accurate sourcing of materials
- Stay up to date with industry trends, regulations, and emerging technologies to incorporate into system designs
- Evaluate and optimise existing solar installations for improved performance and efficiency
- Assist in the development of proposals and technical presentations for client meetings
- Support the sales team by providing technical expertise during the sales process, including customer consultations, site assessments, and solution recommendations
- Assist in converting leads to sales by addressing technical queries and providing tailored system solutions
- Conduct customer needs analysis and recommend appropriate solar and battery systems based on energy consumption, site suitability, and budget requirements
- Identify opportunities to upsell battery storage, EV charging, monitoring solutions, and other value-added products
- Participate in customer meetings, webinars, trade events, and product training sessions as required
- Support achievement of sales targets and revenue objectives while maintaining high technical and compliance standards
Requirements
- 1+ year of experience in a similar role within the Solar Industry (residential preferred)
- SAA design accreditation for grid connected
- Proficiency in Microsoft Suite/Office 365, AutoCAD (essential) and PVSyst
- In-depth knowledge of electrical and structural engineering principles as applied to solar energy systems
- Familiarity with local permitting processes and building codes related to solar installations
- Strong problem-solving skills and the ability to troubleshoot technical issues
- Exceptional communication skills and the ability to thrive in a diverse team environment
- Dedication to achieving company and team objectives
- Ability to function effectively in a multi-disciplined, multi-skilled work environment as a collaborative team player
- Strong attention to detail and a high level of accuracy
- Driven to deliver high-quality outcomes for clients
- Previous design and operations support experience is desirable
What We Offer
- Stable pipeline of residential projects
- Exposure to a variety of solar and battery systems
- Opportunity to grow into a technical specialist or SME role
- Collaborative and fast-paced team environment
- Fast paced environment with high ownership and responsibility
Success Profile
- Able to deliver accurate designs under tight turnaround times
- Comfortable working in a high-volume residential environment
- Strong practical understanding of installation constraints (not just theory)
- Proactive in identifying and resolving design issues before installation
- Takes ownership of outcomes, not just deliverables
Advertised: 11 Sep 2026 AUS Eastern Standard Time