Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.
Job Description
The Senior Business Systems Analyst, AI Enablement serves as a strategic liaison between business stakeholders, digital teams, data scientists, AI engineering teams, and technology delivery organizations to enable successful adoption ofAI automation, reporting, analytics, generative AI, agentic AI, and emerging AI capabilities inBTS,Development Sciences.
This role combines strong business systems analysis, consulting, and relationship management skills with practical knowledge of AI technologies, including generative AI, large language models (LLMs), machine learning concepts, AI governance, and responsible AI practices.
The position is not responsible for building, coding, training, or deploying AI models. Instead, the incumbent translates business needs into AI-enabled solutions,facilitatesrequirements gathering, supports AI use-case evaluation and prioritization, ensures alignment to businessobjectives, and helps guide projects from concept through implementation and adoption.
The Senior Business Systems Analyst acts as a trusted advisor to business partners, helping identify opportunities where AI can accelerate cross-functional execution for report automation supporting dossier submissions (e.g. INDs, BLAs) across modalities while ensuring compliance with corporate policies, governance requirements, and responsible AI standards.Partners closely withDevelopment Sciencesdossier management, Regulatory Affairs, and IT to understand and deliver reporting needs,identifyopportunities for automation, and define scalable business and systems strategies that improveefficiency, quality, and consistency of submission-related reporting.
Responsibilities
Business Relationship Management
- Partner closely withDevelopment Sciencesbusiness stakeholders,dossier management, Regulatory Affairs, and IT to understand strategicobjectives, operational needs, pain points, and opportunities for AI-enabled process improvement.
- Build andmaintaintrusted relationships across business, data, technology, and digital teams.
- Serve as a primary point of contact for AI-related business discussions within assigned functional areas.
- Support creation of value assessments, business cases, and prioritization recommendations.
- Performadditionalresponsibilities as assigned to support the broader Development Sciences teamand organizationalobjectives.
Requirements Management
- Elicit, analyze, document, and manage business, functional, and non-functional requirements.
- Translate business needs into actionable user stories, process flows, business requirements documents, and acceptance criteria.
- Facilitate alignment between business stakeholders and AI engineering teams.
- Ensure requirements are complete, clear, and suitable for delivery teams.
AI Program and Project Support
- Support AI initiatives throughout the software development lifecycle.
- Participate in project planning, backlog refinement, release planning, testing activities, and adoption planning.
- Coordinate with technical teams to ensuredeliveryandcapabilities meet business expectations.
- Assistwith issue management, risk identification, change management, and stakeholder communications.
- Collaborate with AI engineering and product teams to assess solution feasibility, business value, risks, and implementation considerations.
- Ensure AI solutions align with applicable policies, procedures, privacy requirements, and quality standards.
- Support development of adoption strategies, communications, training materials, and user enablement activities.
Qualifications
Required:
- Bachelors Degree inInformationSystems, Computer Science, Life Sciences, or related discipline plus 5 years experience; Or Masters Degree plus 4 years experience.
- Respective years of experience in business systems analysis, business systems consulting, product ownership, project delivery, technology consulting, or related disciplines.
- Experience gathering and documenting business and functional requirements.
- Experiencefacilitatingstakeholder discussions and translating business needs into technology solutions.
- Experience partnering withGxPor regulated environments.
- Experience partnering withAI engineers, product managers,anddigital teams.
- Experience supporting enterprise software delivery initiatives.
- Strong analytical, communication, and relationship management skills.
- Understandingsoftware development lifecycle methodologies, Agile practices, and modern product delivery approaches.
- AI Knowledge Requirements -the successful candidate is not expected to be a machine learning engineer, software engineer, or data scientist, but mustdemonstratepractical understanding of:
- Generative AI concepts and enterprise use cases.
- Large Language Models (LLMs),Prompt engineering concepts,Retrieval-Augmented Generation (RAG),AI copilots and agentic AI concepts,Machine learning fundamentals.
- AI governance and responsible AI practices.
- Data quality, privacy, and security considerations.
- AIimplementationrisks and limitations.
- Must becapable of discussing AI capabilities with technical teams and translating those capabilities into business value for stakeholders.
Preferred
- Experience supporting AI, analytics, digital transformation, or automation initiatives.
- Pharmaceutical, biotechnology, healthcare, manufacturing, or regulated industry experience.
- Familiarity with cloud-based AI platforms and enterprise AI services.
- Experience supporting change management and technology adoption activities.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:
- The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this roleat thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on manyfactors including geographiclocation,andwemay ultimately pay more or less than the posted range. This range may bemodified in thefuture.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
- This job is eligible toparticipate in our short-term incentiveprograms.
Note: No amount of payis considered to bewages or compensation until such amount isearned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat areallocable to a particular employeeremains in the Company'ssoleandabsolutediscretion unless and until paid andmay bemodified at the Companys sole and absolutediscretion, consistent withapplicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
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