Job Title: Professional Development Consultant
Reports To: Sr. Director, Professional Development
Position Overview
The Professional Development Consultant Focus: Plays a critical role in driving early success and long-term retention for experienced Real Estate Professionals with Coldwell Banker Realty. This role blends 1:1 coaching, small group facilitation, and strategic support and content development for local leadership to ensure agents are productive, connected, and aligned to Coldwell Banker’s value proposition.
Core Responsibilities
Experienced Agent Support(70%)
- Facilitate large or small group, 1:1, and cohort-based sessions to drive productivity and platform adoption
- Identify key agent needs and coordinate with field leaders
Regional Liaison(25%)
- Serve as a strategic partner to Regional Presidents and RVPs by sharing trends and insights from the field
- Participate in leadership meetings and support local initiatives by sourcing professional development tools and resources
- Ensure field leaders are informed and equipped with the latest learning and development updates
- Proactive outreach and collaboration with field leadership and agent-facing engagement regionally to meet local market needs and regional nuances
Cross-Enterprise Collaboration(5%)
- Collaborate with other CIH brand professional development teams, including both company-owned and affiliate
- Maintain consistency of messaging, programming, and onboarding experience across brands
Qualifications
Required Experience & Attributes
- 3+ years of experience in agent development, performance coaching, brokerage enablement, or similar roles
- Deep understanding of the real estate lifecycle, transaction flow, and the business drivers that impact agent productivity
- Strong facilitation, presentation, and relationship-building skills across varied audiences
- High emotional intelligence with a demonstrated ability to coach, influence, and support experienced professionals
- Ability to effectively navigate and align multiple stakeholders within a matrixed organization
Preferred
- Prior experience with Coldwell Banker or CIH (Compass International Holdings) systems, resources, and marketing tools
- Familiarity with onboarding programs or real estate agent lifecycle initiatives
- Comfort delivering in both virtual and in-person settings
Success Measures
- Positive facilitation experience and engagement scores
- Increased adoption of Coldwell Banker tools and services including the Home Platform and attach rate for primary services
- Successful positioning and adoption of three-phase marketing strategy
- Field leader satisfaction with onboarding partnership and support