Business Development Head
About the Role
WITHIN is building a dedicated Business Development function and is looking for an experienced Business Development Head to lead it from the ground up.
This is a highly focused B2B role centred around building and strengthening WITHIN’s relationships within the architect and design fraternity. The primary mandate is to create a structured, repeatable outreach program that consistently brings architects into the WITHIN store and develops these interactions into long-term specification and business relationships.
Key Responsibilities
• Build and lead the Business Development function, including its outreach strategy, processes, team structure and operating rhythm.
• Develop and execute a structured architect outreach program, from initial engagement through to store visits and relationship development.
• Build, manage and continuously expand a comprehensive database of architecture firms, principals, associates and specifiers.
• Establish strong outreach channels through direct engagement, architecture firm partnerships, trade associations, industry events, referrals and relationships within the design fraternity.
• Leverage and further develop an existing network of architects and design professionals to create consistent engagement with WITHIN.
• Work closely with the Design and Hospitality teams to create a meaningful in-store experience for architects and convert visits into long-term specification relationships.
• Establish monthly targets, tracking mechanisms and clear attribution of architect visits across different outreach channels.
• Build strong CRM and pipeline discipline along with outreach SOPs and reporting systems.
• Build and manage the Business Development team required to run the function effectively at scale.
• Represent WITHIN within the architecture and design community and develop strong relationships with key industry stakeholders.
Key Success Metric
The role will have one clear and measurable mandate:
100 architects visiting the WITHIN store every month, consistently.
The outreach strategy, partnerships, team, systems and operating processes built by the Business Development Head will be aligned towards achieving and sustaining this target.
Experience & Qualifications
• 15–20 years of experience in B2B Business Development, trade outreach, channel development or partner relationship management.
• Strong experience in building Business Development or outreach programs from the ground up.
• Experience within **architecture, interior design, luxury furniture, real estate, building materials or other trade-led B2B industries** is strongly preferred.
• A strong and established network of architects and design professionals across the industry.
• Proven experience in building and converting professional, trade or specifier networks at scale.
• Strong understanding of relationship-led B2B business development and stakeholder management.
• Experience building and managing teams, CRM pipelines, outreach processes and performance tracking.
• Comfortable working with clearly defined monthly targets and taking complete ownership of outcomes.
Who We’re Looking For
We’re looking for someone who understands the architecture and design fraternity deeply, already has meaningful relationships within the ecosystem, and knows how to turn those relationships into a structured and scalable Business Development engine.
The ideal candidate should combine the seniority to engage leading architects and firms as a peer with the hands-on drive to build a new function from scratch.
**Interested candidates can apply directly or reach out to the HR team at WITHIN.**