Slalom is a global, human-centric business and technology consulting firm. We partner with organisations to solve complex challenges and achieve transformative outcomes through strategy, technology, data and business transformation services.
Our UK&I Transformation team helps organisations make change happen, and make it stick. We work with leaders to reshape how their organisations operate, from structures, processes and ways of working to capabilities and culture, so that investments in strategy and technology translate into lasting outcomes for people and performance.
Unlike traditional consultancies, we don’t hand over a report and walk away. We work alongside our clients from design through to adoption, putting people at the centre of change and building the capability our clients need to sustain it long after we leave.
Transformation Consultant , Change & Operating Model
As a Transformation Consultant, you will help clients plan, deliver and embed meaningful change across their organisations. Change management will be at the heart of your work, alongside operational improvement, process redesign, operating model development and organisation design.
This is a deliberately broad, generalist role. You will work across a variety of clients, industries and engagement types, often in multidisciplinary teams alongside our technology, data and strategy colleagues, making sure the people side of transformation is never an afterthought.
We are looking for flexible, curious individuals who enjoy variety and learn quickly. Whether your background is in consulting, industry, or a combination of both, you will bring strong change management foundations and a genuine interest in how organisations work, and how they could work better.
What Will You Do?
- Support the planning and delivery of change management activity, including stakeholder analysis, change impact assessments, readiness assessments and adoption tracking.
- Design and deliver engaging communications, engagement and training activity that helps people understand, adopt and sustain new ways of working.
- Map current-state processes, identify pain points and inefficiencies, and help design simpler, more effective future-state processes.
- Support the development of target operating models, including capabilities, governance, roles and ways of working.
- Contribute to organisation design work, including structure options, role definitions, spans and layers analysis, and transition planning.
- Plan and facilitate workshops and stakeholder sessions that build alignment and momentum across client teams.
- Analyse qualitative and quantitative data to generate actionable insights and track the benefits of change.
- Create clear, compelling executive-level presentations and client deliverables.
- Build trusted relationships with client stakeholders and work collaboratively within Slalom delivery teams.
- Contribute to proposal development, thought leadership, and the growth of our Transformation capability, including how we use AI in our own delivery.
What We're Looking For
- Hands-on experience delivering change management on transformation programmes, ideally gained in a consulting environment.
- Excellent communication, facilitation and stakeholder management skills, with the confidence to engage people at all levels.
- Strong analytical, problem-solving and structured thinking skills.
- Flexibility and adaptability, with the enthusiasm to move between different types of work, clients and teams.
- Ability to navigate ambiguity and work across complex organisational environments.
- A collaborative, human-centred approach and genuine curiosity about how people and organisations work.
Preferred Experience
- Experience in one or more of the following areas:
- Change management (e.g. Prosci/ADKAR or equivalent methodologies)
- Business process redesign and process mapping
- Operational excellence, lean and continuous improvement
- Target operating model design
- Organisation design
- Stakeholder engagement and communications
- Training needs analysis and learning design
- Technology-enabled transformation (e.g. ERP, CRM or AI adoption)
We are particularly interested in candidates whose core strength is change management, and who are excited to apply it across a broad range of transformation challenges, including helping organisations adopt AI and new technology.
Who are we? We are Slalom!
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working and meaningful impact.
What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That's why we prioritise purpose, flexibility, connection and recognition so our people can thrive and love what they do, most days.
We’re honoured to be consistently recognised as a great place to work, including being one of Fortune’s 100 Best Companies to Work for nine years running. Read more at slalom.com.
Want to learn more? Why not apply? We would love to hear from you!
Slalom prides itself on helping our team members thrive in their work and life. As a result, Slalom is proud to invest in our team members with competitive and innovative benefit programs and services that meet the unique needs of our diverse workforce. If you require any assistance with regards to reasonable adjustments during the recruitment process, please do not hesitate to contact us – we will always be happy to help.