The credit controller is responsible for managing the debts of a business. They are accountable for recovering any unpaid money that is owed to an organisation from other businesses (commercial collection) or from individuals (consumer collection).
JOB PROFILE :
- Create a credit risk management environment of an acceptable quality, in terms of established credit guidelines
- Assist in developing sound, acceptable credit policies
- Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution
- Reconcile transactions and balances to maintain accurate accounts
- Review credits and adjustments to client accounts within company policy limits as defined in Right Client Right Terms (RCRT) framework, Delegation Matrix and other relevant information.
- Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents
- Submit requests to senior management and supporting documentation for accounts requiring credit lines
- Maintain bad debt and bad debt recovery records
- Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures in a timely manner
- Weekly update of AR reports
- Monthly AR Aging Report
- Monthly Adjustment Report
- Identify problem accounts and provide regular updates of receivables to management
- Assist in negotiation of payment programs with delinquent customers
- Identify accounts requiring legal action and coordinate with the Internal control team with appropriate action
- Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate
- Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds
- Generates legal documents such as accountable forms used in the credit function
- Supervision of correct issuance of Statement of Accounts to clients
- Responsible to ensure uninterrupted process flow related to order confirmation, invoice printing, assembling & consolidating billing support documents done by AR Analysts.
- Supervision of 2-3 direct reports
Requirements:
- Candidate must possess at least a Bachelor's/College Degree, Finance/Accountancy/Banking or equivalent.
- Required skill(s): credit and collection management, accounts receivable, Collection And Recovery
- Minimum of 5 years working experience in Credit & Collection Management
- At least two (2) years of working experience under a similar role
- At least two (2) years of supervisory experience
- Detail oriented with ability to isolate root cause of issue and generate key guidelines and policies that address problem
- Competence in Microsoft Excel and accounting software programs is an advantage.
- Calm, confident manner to handle potentially uncomfortable conversations.
- Exhibit accuracy and ability to analyze receivable history
- Strong communication, interpersonal and leadership skill
- Must have excellent negotiation and problem-solving skills
- Must be willing to attend Onsite interview