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iSoftStone · WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Site Reliability Engineer

seniorcontractPosted 3 days ago
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Stack mentioned

sreci/cddevopslinuxkubernetessqlbashpythonawsazureincident-response

About Us:

A leading global technology group, renowned for its extensive ecosystem of digital services and platforms. With a strong presence in cloud computing, mobile gaming, social media, and enterprise solutions, the organization supports millions of users and businesses worldwide. It emphasizes innovation, scalability, and security, making it a key player in driving digital transformation across various industries.

Responsibilities:

- Responsible for daily SRE operations, including CI/CD, capacity planning, system monitoring, alerting, incident response, and troubleshooting.

- Ensure high system availability, stability, performance, and security while continuously identifying opportunities to optimize infrastructure and reduce computing costs.

- Design and develop automation tools and solutions to improve operational efficiency, system reliability, and engineering productivity.

- Drive standardization and automation of operational processes, reducing manual effort and improving overall service quality.

- Continuously improve operational SOPs, technical documentation, and troubleshooting guides, while promoting knowledge sharing across teams.

- Collaborate closely with development and infrastructure teams to identify potential reliability risks and implement proactive solutions.

- Participate in on-call rotations and respond to critical incidents when required to maintain system availability and business continuity.

Requirements:

- Bachelor’s degree or above in Computer Science, Information Technology, or a related field.

- At least 2 years of relevant experience in SRE, DevOps, Cloud Infrastructure, System Operations, or a related field.

- Strong understanding of Linux, TCP/IP, Kubernetes, databases, SQL, Shell scripting, and Python.

- Hands-on experience with at least one major cloud platform, such as AWS, Tencent Cloud, or Microsoft Azure.

- Experience with CI/CD pipelines, system monitoring, alerting, troubleshooting, and infrastructure automation.

- Familiarity with AI-assisted development and troubleshooting tools, such as Claude , Code and Codex, with the ability to leverage AI tools to improve development and operational efficiency.

- Good command of both Chinese and English, with the ability to communicate efficiency with cross-functional and technical teams.

- Strong sense of ownership, problem-solving ability, and initiative, with a proactive mindset toward improving system reliability and operational efficiency.

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