Role: Site Reliability Engineer
Location: Poland, Krakow
Mode: Hybrid - 3 day a week
Description
- Serve as a Site Reliability Engineer within a global DevOps team supporting highly available 24x7 production services
- Implement solutions using SRE best practices to improve service availability performance security and transparency
- Resolve incidents conduct root cause analysis and facilitate postincident reviews
- Participating in software architecture design
- Strong experience with the Software Development Life Cycle SDLC including requirements gathering design development testing deployment and maintenance
- Define application SLIs and SLOs build maintain observability to continuously monitor the operational performance create execute action plans to address failures to meet the desired metrics
- Plan and execute application infrastructure migration disaster recovery exercise and product upgrade
- Enhance automation and develop self-service capability to improve user experience and reduce manual effort
- Provide oncall support as part of a rotation to ensure rapid response to critical incidents
- Participate in scheduled maintenance activities including those that may occur during weekends to ensure system reliability and minimal disruption to users
Key Skills and Qualifications for this role
- Hands on years of professional experience in Production Application Support or Site Reliability Engineering demonstrating strong troubleshooting resolution and issue prevention skills in high-pressure environments
- Proficiency with automation build and monitoring tools such as Ansible Jenkins Prometheus and Grafana
- Strong analytical and troubleshooting skills
- Strong engineering skills with some of the following Java Python NodeJS plus SQL
- Knowledge to the Software Development Life Cycle SDLC and practice its principles
- Good communication skills with the ability to collaborate effectively with globally dispersed cross functional teams and vendors
- Prior experience supporting large Atlassian Jira and Confluence Data Centre instances is preferred but not required Candidates who demonstrate a strong ability to learn quickly and adapt to new technologies will also be considered
- Solid knowledge on observability and monitoring tools such as Grafana and Prometheus is an advantage