Mission Overview
About the job Business Analyst Expert Fraud Cluster Consultant
This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Business Analyst Expert within the Fraud Cluster. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise to dynamic environments and contributing to impactful initiatives.
Responsibilities
- Reinforce the Fraud Cluster in the "Customer Servicing and Efficiency" tribe as an Expert Business Analyst.
- Demonstrate strong knowledge of Agile ideation and refinement (EPIC/OPUS), with a preference for experience in fraud prevention and detection in banking.
- Lead end-to-end features and opuses (Opus owner, feature owner), mastering Agile ideation and refinement techniques.
- Collaborate with squad colleagues and contributors to elaborate solutions, in line with priorities and scope set by product owners.
- Lead business analysis, participate in functional analysis, facilitate business needs collection, and coordinate contributors and stakeholders during ideation and refinement phases.
- Challenge business needs for efficiency, future-oriented solutions, and strategic fit, and document them clearly.
- Ensure regular, clear communication with business stakeholders, validate requirements (including use of mock-ups and visuals), and ensure customer experience aspects are covered.
- Translate business/client needs into requirements for target solutions, challenge for efficiency, and document needs for autonomous squad progress.
- Prepare and participate in end-to-end testing of new functionalities, report on progress, defects, and risks.
- Support business onboarding for new solutions, map needs to delivered functionalities, and monitor at go-live (change management).
- Identify, communicate, and manage constraints, impediments, risks, and issues to keep progress on track and share transparently.
Language Requirements
- Dutch: Strong written and spoken communication skills.
- French: Strong written and spoken communication skills.
- English: Strong written and spoken communication skills.
Education
- Master’s degree or equivalent by experience.
Required Experience / Knowledge
- At least 6 years of relevant experience in a Business Analysis role.
- Experience with Agile ideation and refinement techniques.
- Experience with Opus ownership role.
- Knowledge of fraud prevention and detection activities in the banking sector is a differentiating factor.
Technical Experience
- Expertise in MS Office, especially with data graphs and visualizations.
- Contribution to testing activities.
- Functional analysis and understanding of technical functionalities.
- Preferable: Functional and technical understanding.
Business Experience
- Excellent business analytic skills (over 6 years relevant experience).
- Project management experience (OPUS and feature ownership, refinement and ideation techniques).
- Preferable: Knowledge of fraud detection and prevention activities in the banking sector.
Soft Skills
- Analytical mind – conceptual thinking, curiosity, efficiency-oriented.
- Ownership and autonomy.
- Team player.
- Customer centric, strong stakeholder management, and good communication skills.
- Structured and organized.
- Problem-solver.
- Open to change and able to integrate change into the roadmap.
Why Join Keystone Solutions?
- As a consultant, you will work on-site at client locations, embracing the identity of a Keystone Solutions expert.
- Experience a wide variety of challenges and projects across different client environments, ensuring dynamic and stimulating work.
- Benefit from turbo-charged learning opportunities and professional development, broadening your expertise and skills.
- Grow your career with a company committed to skyrocketing ambition and supporting your professional journey.
- As a “K-Stone”, you will bring our core values to every engagement, making a real impact for clients and your own career.
Ready to Apply?
If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.