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Natura Hair Removal & Skin Care · Key Biscayne, FL

Spa Manager

seniorfull time$37,440 / yearPosted today
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Natura Hair Removal & Skin Care is one of South Florida’s fastest-growing beauty and wellness companies, specializing in laser hair removal, waxing, sugaring, skincare, Hydrafacial treatments, and advanced aesthetic services. We are seeking a motivated, sales-driven, and bilingual Assistant Spa Manager to help lead our Fort Lauderdale location.

If you are passionate about customer service, leadership, sales, and team development, we would love to hear from you.

Compensation & Benefits

Pay: $18/hour to $20/hr + Commission & Bonus

⁠ ⁠Commission on products sold

⁠ ⁠Commission on memberships and packages sold

⁠ ⁠Opportunity for compensation increases based on performance, leadership, sales results, and successful completion of training

⁠ ⁠Up to 75% off waxing services

⁠ ⁠40% off facials and skincare services

⁠ ⁠30% off retail products

⁠ ⁠Growth opportunities within a rapidly expanding company

Position Overview

The Assistant Spa Manager plays a key leadership role in supporting daily operations, driving revenue growth, developing team members, and ensuring an exceptional client experience.

This position requires strong leadership skills, excellent communication, professionalism, and a commitment to achieving both operational and sales goals.

Responsibilities

Leadership & Team Development

⁠ ⁠Support recruiting, onboarding, training, and coaching employees

⁠ ⁠Help motivate and develop Front Desk Coordinators and Estheticians

⁠ ⁠Foster a positive, team-oriented work environment

⁠ ⁠Assist with performance management and employee accountability

Operations Management

⁠ ⁠Ensure smooth daily spa operations

⁠ ⁠Manage inventory and product ordering

⁠ ⁠Maintain cleanliness and sanitation standards

⁠ ⁠Assist with scheduling and staff coverage

⁠ ⁠Handle cash management and operational procedures

Customer Service

⁠ ⁠Deliver exceptional client experiences

⁠ ⁠Resolve customer concerns professionally

⁠ ⁠Build strong client relationships and improve retention

⁠ ⁠Ensure client satisfaction standards are maintained

Sales & Revenue Growth

⁠ ⁠Drive membership, package, product, and service sales

⁠ ⁠Coach team members on consultation and sales techniques

⁠ ⁠Monitor KPIs and implement strategies to improve results

⁠ ⁠Help achieve monthly revenue goals

Marketing & Community Engagement

⁠ ⁠Assist with social media engagement

⁠ ⁠Build relationships with local businesses

⁠ ⁠Participate in marketing initiatives and community events

⁠ ⁠Help generate new client opportunities

Qualifications

⁠ ⁠Fluent in English and Spanish (Required)

⁠ ⁠Valid authorization to work in the United States

⁠ ⁠Previous management, assistant management, or supervisory experience preferred

⁠ ⁠Strong sales experience and proven ability to meet goals

⁠ ⁠Excellent customer service and communication skills

⁠ ⁠Organized, dependable, and self-motivated

⁠ ⁠Comfortable using scheduling and CRM software

⁠ ⁠Beauty, spa, wellness, retail, hospitality, or medical office experience is a plus

What Success Looks Like

⁠ ⁠Driving membership, package, and retail sales

⁠ ⁠Supporting revenue growth and business development

⁠ ⁠Increasing client retention and satisfaction

⁠ ⁠Contributing to positive online reviews and community engagement

⁠ ⁠Developing and motivating team members

⁠ ⁠Maintaining high operational standards and accountability

Schedule

⁠ ⁠Full-time

⁠ ⁠Weekend availability required

⁠ ⁠Flexible schedule

⁠ ⁠Management availability for urgent operational matters when necessary

Work Location

Miami

Ready to Join Us?

- If you’re ready to bring your energy, passion, and personality to our team, we’d love to hear from you! Apply today and let’s make magic happen together.