Workday Payroll Senior Lead - Emerging Markets
Toronto
$150-180k + 20% bonus
Own the payroll delivery and enablement strategy for our Emerging Markets segment – small and mid-sized customers who are newer to Workday and have less complex needs than traditional enterprise clients – with an exclusive focus on Kainos accelerated Spark & Grow deployment methodology. Lead implementations, partner with Sales on scoping, and build the playbooks, templates, and accelerators that make delivery for this segment repeatable, scalable, and cost-effective.
What you'll do — Delivery & client leadership
- Lead Workday Payroll implementations for small and mid-sized customers using Kainos rapid Spark & Grow methodology, guiding them from discovery through go-live with a focus on rapid, repeatable delivery and high customer satisfaction.
- Configure complex payroll calculations; handle scenarios such as multiple positions and multiple FEINs; apply strong knowledge of Workday Payroll and interdependencies with Time Tracking, Absence, and Benefits.
- Navigate regulatory and contractual complexity (e.g., tax, garnishments, Common Pay Master, retirement plans, union/CBAs, payroll accounting) across applicable markets.
Sales partnership & scoping
- Partner with Sales on qualifying opportunities, running discovery, shaping the solution approach, and producing right-sized estimates/SOW inputs; participate in client-facing demos and orals.
- Translate business needs into clear scope, assumptions, risks, and resourcing appropriate for compressed timelines and lean budgets, balancing outcomes with commercial considerations.
Emerging-markets capability building
- Establish repeatable delivery by creating and maintaining localization checklists, configuration templates, testing packs, and knowledge articles tailored to smaller customers.
- Codify best practices into accelerators that improve quality, predictability, ramp time, and cost-to-serve; measure adoption and iterate.
Operating in Emerging Markets
- Manage ambitious timelines through pragmatic, MVP-first approaches, crisp decision logs, and time-boxed design.
- Design creative, right-sized solutions that maximize delivered value within tight budget constraints (e.g., templated configurations, phased scope, standard integrations).
Minimum qualifications
- 5+ years Workday Payroll implementation experience, including 3+ years leading end-to-end implementations recently with hands-on configuration; certification in at least one Workday Payroll country plus one additional Workday module.
- Proven ability to build complex payroll calculations; experience with multiple positions and multiple FEINs.
- Deep knowledge of Workday Payroll and interdependencies with Time Tracking, Absence, Benefits; solid understanding of tax/garnishments, Common Pay Master, retirement plans, CBAs/unions, payroll accounting.
- Consulting toolkit: lead workshops, present to senior audiences, and guide design trade-offs under tight deadlines; strong commercial awareness and project fluency.
Geography-specific fluency (as applicable)
- Canada: T4, RRSP, ROE, CPP.
- U.S.: state/local taxes, FLSA calculations.
Preferred qualifications
- Workday HCM / Payroll certifications
- Professional qualifications in your area of expertise (Certified Payroll Professional (CPP)
- Experience with post-deployment services/AMS and knowledge transfer.
- Experience with Small and Medium Business market segments
- Exposure to multi-country operating models and partner integrations in non-native Workday payroll contexts.
Success measures
- 90 days: Segment playbook v1 (scope assumptions, estimate templates, testing packs) adopted on at least one project; first pursuits supported with clear estimates and risks.
- 6 months: 2+ implementations delivered using the standard approach with measurable cycle-time and effort reductions; enablement rolled out to delivery teams.
- 12 months: Standardized assets in broad use; predictable outcomes for smaller customers (e.g., improved estimate variance, faster time-to-value, higher CSAT/NPS).
People management
Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include:
- Agreeing, setting and reviewing your and your team’s goals aligned to Kainos, Workday BU and your Capability
- Providing support so that your and your team’s goals can be achieved
- Reviewing and refining goals for relevance and to keep performance on track
- Reviewing performance against goals and provide feedback
- Conducting 1:1 monthly and/or project completion feedback meetings
- Requesting and providing regular feedback in Workday
- Completing End of Year reviews and agreeing the outcomes for the year
- Identifying training to support your and your team’s development
- Pursuing and supporting your and your team members’ career paths and progression
- Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilization
- Actively being involved in recruitment/interviews
- Reviewing attrition and retention metrics