Marketing Agency Operations Intern
Hybrid | 10 hours/week | $17–$20/hour, depending on experience
Reports directly to the President of the company
About Us
Millennium Communications is a marketing and technology agency that combines strategy, creative, technology, and compliance to develop solutions for leading organizations.
Our work spans promotional programs, brand strategy, websites and web applications, UX/UI, digital and print creative, video, content, analytics, hosting, security, privacy, accessibility, and emerging technology initiatives.
We work with Fortune 500 companies and leading organizations across a variety of industries, helping clients solve complex marketing, technology, and business challenges.
About the Role
We are looking for a highly motivated Marketing Agency Operations Intern who wants hands-on experience working inside a fast-moving marketing and technology agency.
This is not a traditional internship where you simply observe. You will work directly with agency leadership and gain exposure to client management, project management, marketing, creative operations, business development, technology, and AI initiatives.
The ideal candidate is organized, proactive, curious, comfortable taking ownership, and interested in understanding how an agency operates from both the client and internal business perspective.
Key Responsibilities
- Support leadership with the coordination of active client projects and internal agency initiatives.
- Participate in internal and client meetings, capture important action items, and help ensure follow-up items are completed.
- Assist with project and account management activities, including tracking deadlines, deliverables, approvals, and outstanding client needs.
- Help organize tickets, workflows, processes, and internal documentation to improve agency efficiency.
- Support the development and coordination of social media, blog, newsletter, promotional, and other marketing content.
- Conduct marketing, competitive, industry, and prospect research to support business development initiatives.
- Assist with outreach, research, and preparation related to prospective clients and strategic opportunities.
- Support agency events, webinars, campaigns, and promotional initiatives.
- Research and identify opportunities to initiate and expand the company’s use of AI across different business initiatives to improve efficiency and productivity.
- Explore AI tools and workflows that can improve marketing, operations, research, content creation, project management, and internal processes.
- Gain exposure to the requirements of working with large organizations and Fortune 500 clients, including expectations around compliance, privacy, security, accessibility, and professional communication.
- Take ownership of assigned initiatives and proactively communicate progress, questions, challenges, and recommended next steps.
Qualifications
- Currently pursuing or recently completed a degree in Marketing, Communications, Advertising, Business, or a related field.
- Strong written and verbal communication skills.
- Highly organized with strong attention to detail.
- Proactive and comfortable taking initiative rather than waiting for step-by-step direction.
- Ability to manage multiple responsibilities and follow through on commitments.
- Comfortable collaborating with different departments and communicating with leadership.
- Interest in marketing, advertising, technology, agency operations, business development, and AI.
- Familiarity with digital marketing, social media, content creation, or marketing technology is a plus.
- Curiosity and willingness to independently learn new tools, platforms, and business concepts.
What You’ll Gain
- Direct exposure to agency leadership and the day-to-day operation of a marketing and technology agency.
- Hands-on experience working on real client and company initiatives.
- Experience supporting work for major organizations and Fortune 500 companies.
- Practical knowledge of project management, client service, marketing operations, business development, and emerging AI applications.
- The opportunity to take ownership of projects rather than simply shadowing other employees.