Role: Pega Decision Engineer/ CDH Developer
Location: Remote
Job Description:
Pega Decision Engineer/ CDH Developer is responsible for working on and has experience with Customer Decision Hub, Next-Best-Action design, adaptive and predictive analytics, decision strategies, real-time customer interactions, and Pega platform development.
Required Skills:
- Bachelor’s degree in computer science, engineering, or related field, required
- 3 - 4 years Development experience with Pega Customer Decision Hub (CDH), especially supporting Inbound Decisioning.
- Solid experience working with NBA Designer to create propositions and other NBA artifacts in CDH.
- Good understanding of the Peg CDH NBA Framework Strategies and extension points.
- Understanding of SQL querying, relational DB structures, data mapping, json format, and real-time decisioning.
- Ability to troubleshoot CDH application development issues across components including, NBA artifacts/ REST APIs/ Strategy FW/ Data Model, etc.
- Ability to create required project documentation (design changes, code changes, unit testing, jira status updates, etc.)
- Knowledge of the Software Development Life Cycle, Object-Oriented programming, and Agile methodology.
- Excellent interpersonnel skills and team player.
- Pega Certified Decisioning Consultant (PCDC).
Desired Skills:
- Experience with configuring/tuning adaptive models and measuring performance.
- Experience working with Pega 1:1 Ops Manager.
- Experience configuring Customer Journeys in CDH.
- Experience on / Knowledge of the newest features introduced in Pega CDH with Pega infinity v 25/26.
- Excellent analytical and problem-solving skills
- Proactive and self-driven with excellent organizational skills and the ability to balance multiple concurrent assignments.